Chelsea Food Services was a fun place before the merger with United - Assistant Ops Manager United Airlines Employee Review

3.0
Dec 13, 2013
Recommend
CEO approval
Business Outlook

Pros

They celebrate accomplishments, 50 cent lunches and flight benefits, good benefit package

Cons

The company micro-manages everything, everything goes through finance, who don't have a clue about operations. To quote a colleague "Airline catering is your second wife." Which is not a good work/life balance for me.

Explore other reviews about United Airlines

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working environment and good benefits

Cons

Limited interaction between employees and upper management

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy enough, and the ability to trade shifts with co-workers allow for a solid amount of schedule flexibility. The job itself is seen as a “foot in the door” to other, better paying jobs in the NOC, and it often is.

Cons

One of the lowest paid positions in the NOC. The attendance policy is extremely strict, but not enforced equivocally. Scheduling is the only department in the company that requires you to stay in your position for 18 months before going to another department. However, if you want to stay in the department, management will constantly break that rule to promote people they like. Over 40 new hires in 2026 so it’s currently the blind leading the blind with training.

See reviews by: Helpful|Rating|Date|All