United Airlines Interview Questions
Updated May 26, 2021
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Found 3,144 of over 3.1K interviews
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Interviews at United Airlines
Experience
Positive76%
Negative7%
Neutral18%
Getting an Interview
Applied online87%
Employee Referral3%
Campus Recruiting3%
Difficulty
2.9
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Interviews for Top Jobs at United Airlines
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Featured Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at United Airlines
Video Interview resulted in call back. Second interview starts with a briefing and small talk, followed by group interview and independent interview. After independent interview, you may do a final interview but this usually means you are getting a CJO
2 people found this interview helpful

Anonymous Interview Candidate
No Offer
Positive Experience
Difficult Interview
Application
InterviewI applied online. I interviewed at United Airlines
Applied Invited to Video interview Invited to Face to Face Offer flight to face to face Interviewed with other candidates. Intro video reach test, one on one interview. They asked some questions and asked why they should pick you.
Interview Questions
- Star format question. I can’t remember any of the questions
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Join the United Airlines team

Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview
Application
InterviewI applied through an employee referral I interviewed at United Airlines
They automated the HR screen (which is the first step in the interview process). Rather than getting on a call with an HR rep, it was a video interview where you'd record a video of yourself giving your answers. IMO video recordings for an initial screen are inconsiderate- if you're asking the candidate to put in time, you should be putting in time too. Interviews are meant to be two way conversations and there's no way for candidates to ask questions with this system. The software they used for this also had some ads for United which were a bit sales-y (employers that value their employees don't normally need to market that way). Overall I felt it was all a yellow flag but not bad enough to make me consider withdrawing. One upside for the candidate in this system is that you have some time to rehearse your question answer before hitting the "record" button. Next steps involved a take home. They sent a technical assignment to complete and make a presentation for. They also asked for a presentation on a past project. I gave both these presentations in the next interview (done via video due to covid) and was asked standard interview questions as well. No flags here at all and the hiring manager seemed very decent. The main reason why I rated the experience as negative was that they ghosted me. Needless to say, not getting back to a candidate after the final interview (not to mention after having them develop two presentations for you) is horribly disrespectful. I did follow up at one point but didn't receive a response. The company only seems to treat candidates well when it's in their self interest.
Interview Questions
- What role does analytics play in a company?
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Anonymous Interview Candidate
No Offer
Neutral Experience
Easy Interview
Application
InterviewI applied online. I interviewed at United Airlines
Started with a phone screen with the recruiter. The recruiter was wonderful and very helpful through the entire process. I had a zoom call with the manager 2 weeks later. Then did not hear for 2 months. I emailed the recruiter 3 times before I got a response that I was the second candidate.
Interview Questions
- What is your experience with presentation? Tell me about yourself?
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Anonymous Employee in Newark, NJ
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI applied online. The process took 2 weeks. I interviewed at United Airlines (Newark, NJ) in Aug 2015
The interview process is very structured. I applied online and within a week I received an invitation to complete an OnDemand interview via HireVue. Suggestions for HireVue: Be in a well-lit area. My suggestion is to use as much natural lighting as possible. Be well-dressed. Research the company and see how the flight attendants dress for the particular company, and emulate that! The HireVue questions were behavioral questions. Everything I read on GlassDoor has been accurate! Within 4 days, I received an email inviting me to Newark, NJ for a Face-to-Face interview. I was beyond excited! When you call, the booking department will ask you the closest airport. I told her mine, and the flight is free, but please be aware you are usually not a "must-ride" passenger in instances like this. My case, I get to my closest airport with plenty of time to spare. The plane begins boarding. I board the plane and am in my seat. A gentleman from United walks on the plane and calls my name and says the flight is overbooked and I had to get off. I take my carry-on and exit the plane. I was a little stressed at this point. I go inside and wait for the counter to clear so I could talk to the desk agent, and they said the next flight leaves at 10pm (which I would have gotten to Newark at 11 ish), or you can go to another nearby airport and the plane departs in two hours! For a moment, I began to panic thinking I am never going to make it. I was not extremely familiar with the DC Metro stations, nor the other airport. However, I thought to myself, this is all part of the interview...staying cool, calm, and collected during a crisis! I managed to hustle through the DC Metro stops and navigate around. Got to my other airport and through security with about 10 minutes to spare! At this point, I was joking around the gate agent because of the mental meltdown I was having haha! I get on the plane and fly to Newark. Check-in to my hotel. The morning of the interview! Newark is an extremely busy airport! Give yourself plenty of time to get the gate pass and get through security--you do NOT want to be late. I was there a little after 7 and was seated with fellow interviewees by 8 (luckily)! Get to know your fellow applicants! Everyone is nervous, everyone is going through the same thing. Talk, be jolly, and have fun. It helps ease the nerves. Exactly at 9 am, the Inflight Recruiters came to get us! We went to the United building and were checked in. We were all briefed on United and they called the first 6 for interviews. While the others are in the interview, talk and be jolly with the other applicants. Take your mind to a less stressful place, but review some questions and answers in your head, too! My name was called, and I was nervous! The lady who did my one-on-one interview was nice, genuine. The interview was by far the best experience I have ever had! This one took about 45 minutes and it was basic behavioral questions, if/then questions, and we reviewed my resume. We were finished and we walk to the hall (I assumed I was finished), she said, I actually want my colleagues to meet you, so I am going to put you in this room with a few other applicants. I felt good! Talked to the few others in the room with me and they slowly leaving for the second interview. My name was called again and the ladies were nice and genuine again. I went to a very small room with them and they asked me basically the same questions. They said they had to step out and review a few things on my resume and they would be back. I sat in the room and about 5 minutes later, they walked through the door and said, "after reviewing you resume and answers, we have enough information to offer you the job today." Of course, I accepted the offer! The offer is contingent on drug, vision, and hearing tests, as well as passing the training! I leave for training August 30! They took me to the clinic onsite and I completed my drug, hearing, and vision tests! Some good things to remember: SMILE, POSTURE, CONFIDENCE, RESEARCH THE COMPANY, PRACTICE QUESTIONS WITH ANSWERS! Browse through this site and read the questions other people were asked--it helped me tremendously! Research the company! Know the company! They want someone who can be invested into the company! Be confident! Good luck! It was an incredible experience and I cannot wait to begin my new life in the air!
983 people found this interview helpful

Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at United Airlines
Initial process starts with an application. Next steps if called for more include a video submission interview. Following if invited in person, an in person interview. Location was Houston on site, day long interview with various rounds.
Interview Questions
- Why do you want to work as a flight attendant?
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Anonymous Employee
Accepted Offer
Neutral Experience
Average Interview
Application
InterviewI applied online. I interviewed at United Airlines
Multiple rounds - one self recorded video interview, then flown to Houston for day of interviews. Interviewed with a group of about 30 other applicants. Some group activities before a one on one interview, followed by an interview with two other employees.
Interview Questions
- How do you respond to criticism?
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Anonymous Interview Candidate
No Offer
Positive Experience
Difficult Interview
Application
InterviewI interviewed at United Airlines
Video interview after applying with documents. And then waited for real interview. It was very systematic, and doable. I enjoyed the process. It was direct and straightforward. I think I liked how it was handled.
Interview Questions
- Why United? How can you contribute to the United?
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Anonymous Employee
Accepted Offer
Positive Experience
Difficult Interview
Application
InterviewI interviewed at United Airlines
There were 4 interviews. The first was over the phone. The second one on one with a math test. The third was a group dynamic interview. The last was one on one with two different sales professionals
Interview Questions
- What was the most difficult problem you've ever solved?
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Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at United Airlines
Takes a few month to complete. There different stages in the interview process. Overall the experience was really good! I enjoyed how they tried to really get to know future employees.
Interview Questions
- How would you handle different situations?
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Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at United Airlines
A couple of background interviews by a recruiter and finance associate to start. After this, the rounds consisted of behavioral, case-based, and fit-related questions. An excel briefing is the last step.
Interview Questions
- Why do you want to work for United?
1 person found this interview helpful
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