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Universal Studios

Part of NBCUniversal

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Universal Orlando Review - Attractions Attendant Universal Studios Employee Review

4.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Strong base pay, good benefits if you can get full-time, good sense of community within the company, and an easy to follow hierarchy of upper management and how you can get there yourself.

Cons

Long hours that frequently change. One month you might be working shifts that are nine to five, the next you're working shifts that are four to eleven at night. If you're looking to get benefits, don't get hired on as anything other than full-time. Even if they promise to change your status once you're hired, because they won't. Strict dress code policy, that can be racist at times. Example: All hair colors are allowed as long as it's a naturally occurring hair color and looks professional and well done. So you go blonde, but wait, are you someone who isn't white or white passing? Better dye it back because you're not allowed to be blonde in universal's eyes.

Explore other reviews about Universal Studios

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

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