Pros
- The teams on the ground are great, passionate and fun to work with. Morale is dwindling, but people want the product to succeed. - The product has been very fun to work on and the user base loves Venmo. - PayPal compensation is industry average, but the stability and perks are good.
Cons
- Management team is horrendous... dysfunctional, has no vision for the business, arrogant, and running it into the ground. While Venmo has had a number of bad heads of engineering, product, GMs, etc... the current regime is the absolute worst group of “leaders” this company has been exposed to. As long as they are leading the company, stay far far away. They are toxic. - A true lack of vision... PayPal wants Venmo to be PayPal 2.0. And there are 27 different opinions inside Venmo of what it should be. There is no alignment on where the business or product is headed, or criteria to determine which projects get prioritized. This lack of clarity and guidance causes an enormous amount of dysfunction. - Optimizing for PayPal’s quarterly earnings... Venmo is a growth business, but is managed like a publicly traded 20+ year old software company. Budgeting processes, business goals, project prioritization, everything is built to optimize PayPal’s quarterly earnings results. It has led to an incredibly reactionary type of management and churn, and has destroyed morale on the teams.