The Beginning of the End - Technical Support Specialist Venmo Employee Review

3.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote, Good Benefits, Stock Options, Decent Pay, Fairly easy work.

Cons

Ever since Paypal has taken on more of a role they have slowly taken away everything we loved about working there. They took away free food before the pandemic, then it was determined we would never have the option to return to the office. They also turned phones back on & now most of your day is phone calls. Recently they began scheduling our breaks so we cannot even go to the bathroom when we want to. This is becoming unbearable & many of the older & very talented employees are leaving in droves. I will likely be next.

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5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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