Meh company took a dip in culture - Customer Support Representative Venmo Employee Review

3.0
Nov 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, pretty easy work, all equipment provided

Cons

You're treated like a number. Poor work-life balance and whew the stress!

Explore other reviews about Venmo

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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