Working for Verizon provides great pay, but little support from upper management. - Assistant Manager Verizon Employee Review

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

The compensation is really good. The commission structure could use some work, but base pay is still high. The company provides really good benefits. Probably some of the best medical coverage you can get. As an employee you get really good discounts on products and services, although customer service for employees is even worse than it is for customers.

Cons

Upper management (district managers and above) seem to be promoted based on who they know rather than actual skill. During the last year of employment, I saw my district manager four times. Keep in mind, he was supposed to be in my location at least once a month.

Explore other reviews about Verizon

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was good relative to similar jobs

Cons

Sometimes felt like the micro managing on phones were too much

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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