2.0
Apr 6, 2010
Former employee
Albuquerque, NM
Recommend
CEO approval
Business Outlook
Pros
Good benefits. Low health care premiums.
Cons
Zero Leadership from Senior Management. Each Region seemed disconnected from the Corporate Mission. Each region created their own set of operating standards and never stayed consistent with the company message. After the Alltel merger, I believed in the company credo until I noticed their CREDO never left the paper it was printed on. Most stores ran like a high school without adult supervision. Retail employees were more concerned with playing with each other than serving the customers. It was accepted to make customers wait for hours and without apology treat them as if the rep was doing them a favor. SAD.