Not the best - Service Manager Virgin Active Employee Review

2.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

- lovely staff to work with, the people make the job - free gym membership for you and a buddy

Cons

- not paid adequately for expected role - Pay is low - management is very poor and never around, do not listen to staff - focus too much on brand standards and not actually listening to their customers needs - training is poor, nothing is thorough, many staff just have their own way of doing things and have had to guess due to no formal training - high turnover of staff

Explore other reviews about Virgin Active

5.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company with great service

Cons

Could use some improvements in some areas

4.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

You able to triple your basic salary if you work hard

Cons

Long working hours including working on weekends and holidays

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