Horrible, greedy management, low pay - Anonymous employee Visiting Angels Employee Review

1.0
Aug 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The clients are literally the only pro. They are all so sweet and pay WAY too much for care.

Cons

Management is so unorganized and never communicate with you. When you are running late, you cannot call and let your coworkers know, you have to call management and they often forget to let people know. I was paid the wrong amount my very first check. There are SO many ridiculous rules, like “no talking about you life” and “no giving clients your personal number.” If you break any of the 30 or something rules they give you points and if you get more than 6 per period you lose your job. Even if a client is in cardiac arrest, you are advised to call the visiting angels office BEFORE 911. The pay is HORRIBLE and there are barely any benefits. You are hardly allowed to do anything since you are considered a “non-medical caregiver”. The owner is a multi-millionaire and everyone else is paid the least amount possible. Office employees expect caregivers to always be available, never ask questions or criticize management and never ask why they are paid so little when clients are charged an arm and a leg. They literally ONLY work with wealthy families and brag about how nice all of their clients houses are, so unprofessional.

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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