Visiting Angels Reviews | Glassdoor

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Visiting Angels Reviews

Updated February 19, 2018
430 reviews

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3.3
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Approve of CEO
Visiting Angels Owner Nate Stokes
Nate Stokes
39 Ratings

430 Employee Reviews

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Pros
  • Flexible schedule I love caring for elders (in 27 reviews)

  • Flexible hours, your superiors listen to you and collaborate with your issues between clients (in 17 reviews)

Cons
  • No benefits, but that is true for all home health care businesses (in 41 reviews)

  • Hours constantly change, low pay, not enough hours (in 32 reviews)

More Pros and Cons

  1. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Aide in Frankfort, IN
    Current Employee - Home Health Aide in Frankfort, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visiting Angels part-time (More than 3 years)

    Pros

    Flexible hours, your superiors listen to you and collaborate with your issues between clients. There is minimal paperwork involved, unlike most Home Health Agencies. All of your progress notes, your schedule, and your clocking in and out are all done via the phone or online.

    Cons

    You may have to cover some shifts that could be up to an hour away from your home. You are compensated for anything over 20 miles one way from your home to the clients home. And vise versa.

    Advice to Management

    Please talk to each other about what is going on. One of my biggest pet peeves with the company is the office staffs lack of communication. I can talk to three different people on the phone, and not one of them has heard anything about what I called about previously. Have an end of day meetings, or keep up some sort of chat board for everyone to read.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Caregiver in Albany, OR
    Current Employee - Home Health Caregiver in Albany, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visiting Angels part-time (More than a year)

    Pros

    Great staff to work for, they work with you to get your desired schedule met & It’s great to have the one on one environment with your clients!

    Cons

    Sometimes its hard to get hours especially when you don’t have an open schedule. There isn’t an office in Salem where I live so it makes some things difficult. I have to drive far sometimes to a clients home.

    Advice to Management

    Benefits are desirable and maybe partnering with a temp agency to get workers needed hours.

  3. "Decent but slow part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Caregiver in San Antonio, TX
    Former Employee - Home Health Caregiver in San Antonio, TX
    Recommends
    No opinion of CEO

    I worked at Visiting Angels part-time (More than a year)

    Pros

    -Great staff, really cares about your wellbeing and listens to your concerns
    -Clients are respectful and appreciative of your work
    -Learn a lot about being responsible for others

    Cons

    If you use your own car, you go through a lot of gas driving to and from work as well as driving clients places.
    Shifts can be slow and tiring.

    Advice to Management

    Provide more hours in the week to work, better mileage compensation and higher pay.


  4. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Visiting Angels full-time

    Pros

    Good pay scale
    Friendly care managers
    Owners nice
    Ability to have a very flexible schedule
    Overall good company

    Cons

    Lack of benefits
    No PTO
    No sick leave

    Advice to Management

    Sick leave would be great.


  5. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Visiting Angels part-time

    Pros

    - Flexible schedule: you pick your own shifts
    - Worked with wonderful elderly clients
    - Can work as many hours as you can, works for me as a student

    Cons

    - Cannot view paystubs, delay on W-2's
    - Lack of communication between office staff
    - Must be able to handle incontinence care

    Advice to Management

    Improve communication with employees. I walked away without even knowing my bosses name.


  6. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Rewarding job helping others
    Great work atmosphere
    Management actually cares about you
    Advancement opportunities available
    Benefits offered

    Cons

    I am sure there are some, but I can't think of any right now.


  7. "The Staff is great. Flexible with hrs. But been there 5yrs and still under paid for from work done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant CNA in Roanoke, VA
    Current Employee - Certified Nursing Assistant CNA in Roanoke, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visiting Angels full-time (More than 5 years)

    Pros

    Staff friendliness, flexible hrs. Communications pretty good. And jobs sent to are within good distance

    Cons

    Pay is pathetic for work I do and no vac pay or sick pay

    Advice to Management

    If you want to have good worked who are honest and dependable you should pay better and give choice of heath insurance or vac pay or sick pay

  8. "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hha in Angola, IN
    Current Employee - Hha in Angola, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visiting Angels part-time

    Pros

    Super friendly staff. Very vocal about their appreciation and always available to talk. Good work if you're willing to drive

    Cons

    Promised work in my area so I quit my other job and couldn't work for 3 weeks because nothing was available. Finally someone new came but it only gave me 10 hours a week. Still nothing in my area.

    Advice to Management

    Dont promise what isnt there


  9. "Home Health Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Caregiver in Scottsdale, AZ
    Current Employee - Home Health Caregiver in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visiting Angels full-time (Less than a year)

    Pros

    I absolutely love what I do and I truely have the best clients I can ask for and I thank my inside coordinators Laurie and Melissa in the Scottsdale home office as they matched me perfectly.
    I really feel like the staff is readily available for all our needs in the field. Also I feel the appreciation and gratitude for jobs well done too. Also feel the compassion for when I had to jump in and work over night shifts last minute and need my sleep. That makes a huge difference for sure. They listen to our needs, and our clients needs 110% which makes for a smooth running team.

    Cons

    No cons, only thing I can think of is for a better pay scale for the type of care we give to these precious elderly clients whom depend on us. Not to mention the housekeeping role as well. Trying to be the best we can be and an extension of our clients family is sometimes a very hard job, they are precious cargo and a lot rides on us taking very well care of them. That's all, don't get me wrong tho I ABSOLUTELY LOVE WHAT I DO..... just wanted to be honest here.

    Advice to Management

    No advice at all as even Jeff and Chris are beyond personable, available and definitely have the open door policy they stand behind.


  10. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver
    Current Employee - Caregiver
    Recommends
    Approves of CEO

    I have been working at Visiting Angels part-time (Less than a year)

    Pros

    Proficient scheduling coordinators, helpful office staff, efficient scheduling programs and supportive team.

    Cons

    Hours varies depending on availability


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