Visiting Angels Reviews | Glassdoor

Visiting Angels Reviews

Updated June 9, 2018
458 reviews

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3.4
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Recommend to a friend
Approve of CEO
Visiting Angels Owner Nate Stokes
Nate Stokes
52 Ratings

458 Employee Reviews

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Pros
  • "Flexible schedule I love caring for elders" (in 29 reviews)

  • "Making a difference in someones life everyday" (in 10 reviews)

Cons
  • "No benefits are offered or vacation sick pay" (in 44 reviews)

  • "Low Pay for work that could possibly cause back problems" (in 36 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visiting Angels full-time

    Pros

    Excellent company who does so much for seniors

    Cons

    Being on call is the only negative


  2. Helpful (1)

    "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Greenville, SC
    Current Employee - Caregiver in Greenville, SC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visiting Angels part-time (Less than a year)

    Pros

    To help people who are sick and need help with basic necessities of life.

    Cons

    Travel 40-45 minutes to client's house. Don't mind the mileage just the work I do and the 12 hour shifts I work should be worth a lot more than I am paid...afterall I am responsible for their wellbeing.

    Pay not no where near enough for what you are required to do for the clients.

  3. Helpful (1)

    "No Hour, No Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Caregiver in McKinney, TX
    Current Employee - Home Caregiver in McKinney, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Visiting Angels part-time (More than a year)

    Pros

    The work can be easy some days
    The hours can be flexible to your schedule

    Cons

    The pay is terrible. They charge the elderly $25 an hour for care and then the caregiver gets $10 an hour? Where does rest go? To renting a fancy office and paying the administration workers? Because if so the administration should make less. They hardly have enough clients to give hours to all of their employees. And if you want to live off of this job, you're gonna need to get another job. They "cannot guarantee hours" so you could be left with a 4 hour shift a week to pay your bills. Shifts are metered put by a "first come, first served" basis. Meaning they send out an alert for a job via text or their app, then the first person to respond gets it. Even if you've got 10 hours on your schedule and that person could have 30 already.

    Advice to Management

    Pay your employees at least $12 an hour starting. Even Aldi, a German grocery store can start their cashiers at $12 an hour. You're paying people to CARE for the ELDERLY. Caregivers should be able to make a living wage.


  4. "working for 3 years"

    StarStarStarStarStar
    Current Employee - Caregiver in Corpus Christi, TX
    Current Employee - Caregiver in Corpus Christi, TX

    I have been working at Visiting Angels full-time (More than 3 years)

    Pros

    They have a lot of hours.

    Cons

    sometimes you may end up with no client. your job depends on the availability of the client.


  5. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Technician in Moosic, PA
    Current Employee - Patient Care Technician in Moosic, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visiting Angels part-time (Less than a year)

    Pros

    They try to work with your schedule and match you with clients who they feel would be a good match.

    Cons

    last minute cancelations normally due to bad weather in North Ease Pa. Uncontrolled schedule changes.

    Advice to Management

    Attempt to set up more of a regular schedule if possible. All & all great to work for.


  6. "Wirk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Caregiver in Biloxi, MS
    Current Employee - Home Health Caregiver in Biloxi, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visiting Angels part-time

    Pros

    They are very friendly and hours are flexible

    Cons

    They have no insurance if you was o hurt yourself

    Advice to Management

    Make sure your employees have insurance


  7. "Easy place to work at"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visiting Angels full-time

    Pros

    They are very flexible and understanding

    Cons

    Not much hours and pay is small

  8. "caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visiting Angels full-time

    Pros

    Thay work with you on needing time off. very friendly company everyone treats everyone like family.

    Cons

    There is no vacation time or sick, if you need time off it comes out of your pocket. takes awhile to get full time hours.


  9. "Caretaker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Wilmington, DE
    Former Employee - Caregiver in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Visiting Angels full-time

    Pros

    I would not recommend this employer to anyone even though I was hired out of the Pennsylvania office this particular owner had a office located in Wilmington Delaware as well

    Cons

    They paid minimum wage and they would expect for you to work 24 hours when you're only getting paid for 16 hours a day

    Advice to Management

    get some really professional Management in the office


  10. "Hours Are Flexible yet Inconsistent, and Pay Could be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Home Caregiver in Bellingham, WA
    Current Employee - In Home Caregiver in Bellingham, WA

    I have been working at Visiting Angels full-time (Less than a year)

    Pros

    At least in Bellingham, this company tries hard to meet my schedule desires; they helped me work through my HCA kerfuffle and paid for the training (not the hours I trained, though); and they gave me the benefit of the doubt when a client I was working with misunderstood my intentions about something and got mad at me.

    Cons

    The pay isn't that great or sustainable; the office calls me often to talk things through when I'm not working (they make it a point to call when we're not working, which doesn't seem fair to us caregivers), there isn't much training for specific clients or with getting the HCA. I still don't know how to do most transfers, and I don't feel fully prepared if there was an emergency, death, etc.

    Advice to Management

    Take more time to train employees and maybe have them shadow a caregiver for a whole day/shift. That's how we did it at my last job and it made a big difference.
    Also, call caregivers while they're working, or rely on email for the more tech reliable workers. It would be great to see the website have our schedules on it so we can confirm and stay updated on there. Maybe the website could send out automatic emails or texts when updates have been made and an employee has to call/text/email to confirm.
    I'm not getting enough hours right now, but I'm hesitant to pick up a extra shifts to fill the gap partially because I don't have an easy way to keep track of a changing schedule.


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