Visiting Angels Reviews
65% would recommend to a friend
(1231 total reviews)
78% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flexible hours and willing to work with your schedule" (in 59 reviews)
- "Flexible schedules for students and parents" (in 49 reviews)
- "Great people to work with and for." (in 47 reviews)
- "The staff is friendly and easy to work with." (in 44 reviews)
- "They offer flexible scheduling and it is easy to request days off." (in 34 reviews)
- "Low pay unless your client is a couple or the shift is <2 hours (higher rate for those)" (in 137 reviews)
- "They expect you to clean clients house and be an aid and only pay $10 hr with no benefits." (in 62 reviews)
- "That's bad Management." (in 32 reviews)
- "No training in the homes" (in 17 reviews)
- "No communication between office staff." (in 17 reviews)
Ratings by Demographics
This rating reflects the overall rating of Visiting Angels and is not affected by filters.
Found 1,231 of over 1K reviews
Updated Nov 29, 2023
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- 4.0Oct 5, 2023Caregiver, CNACurrent Employee, more than 1 yearSt. George, UT
I loved working with Visiting Angels. You get to take care of elderly people that are in better shape than a rehabilitation center. It’s really nice to be able to work independently and feel like you are your own employer. They are really flexible so it is great for college students!
It puts a ton of wear and tear in your car if you work full time! They don’t pay you for the gas it takes from going from one side of the town to the other. You may be getting paid pretty decent on the job but you have to take a certain percentage out for how much you are driving. In addition, you also aren’t promised consistency in hours because you may have a patient who passes away or someone who cancels their appointment for the day, then you lose two, three or even up to five hours depending on how much you work for that patient off of your week which may not be replaced with a new patient for a couple weeks.
- 1.0Nov 27, 2023In Home CaregiverFormer Employee
None!!! They steal from your last paycheck
Owner won’t listen even though he doesn’t even know me he says he doesn’t care and unless I want a shouting match to write him a letter? When I tried to tell him I had not been paid he seemed to think that I should not be paid because I quit and said he was very angry with me. What he is doing is illegal stealing from employees!
- 1.0Aug 9, 2023In Home CaregiverFormer Employee, more than 1 yearMadison, WI
Great clients, as with any agency
No training for their caregivers. Caregivers are just sent into homes with never having met the clients and a small, generic list of duties, such as “perform adl’s “. Low pay and no benefits Two of the supervisors can be very snobby and rude Shifts changed and canceled at last minute often. When this happens, you’re expected to just wait around for them to tell you when you’re going to be working next. You don’t know if you’re going to be working 12 hrs or 0 hrs that day. Very, very poor communication with caregivers and with clients and clients families Don’t get the sense that they genuinely care about their employees. It seems to be all about the money that they can make. I witnessed multiple incidents where clients were literally left alone because they hadn’t scheduled a caregiver. One had dementia and was left alone for 8 hr periods multiple times. The family complained and left the agency. Very few back up workers when caregivers call in. So the client/client’s family is left without a caregiver for the day at times Multiple caregivers to one home with no consistency. They’ll promise clients at signing of contract that they’ll have one regular caregiver but usually can’t or don’t follow through on this promise Very high turn over rate No schedule for Saturday through Friday until Friday at 5pm. So as an employee, you can’t make weekend plans until Friday at 5pm.6
- 4.0Nov 20, 2023Team MentorCurrent Employee, more than 3 yearsCharlotte, NC
Flexible hours and they work around family obligations PTO Health Insurance
Varying hours so some weeks you could be working late nights or early mornings.
- 2.0Nov 12, 2023ManagerFormer Employee, more than 1 yearSilver Spring, MD
Dedicated and professional front-line staff who work well as a team.
The company faced operational inefficiencies that contributed to a high-stress environment. Challenges related to upper-management's ability to communicate, lead, and establish trust with staff. Frequent decisions made with limited communication to managers, impacting workflow. Consistent turnover created workload challenges and affected work quality. Opportunities for improving company culture and staff retention were not fully realized.
- 2.0Nov 20, 2023CaregiverCurrent Employee, less than 1 yearEverett, WA
flexible scheduling Meeting new people
Terrible lack of communication Pay could be better Lots of house cleaning Not enough clients or hours Most of the clients don’t actually need or want help so your basically either sitting around or standing around because they never know what to add to the care plan Very little diversity I am a black woman and all of my clients and co workers were white
Visiting Angels Reviews FAQs
Visiting Angels has an overall rating of 3.8 out of 5, based on over 1,304 reviews left anonymously by employees. 65% of employees would recommend working at Visiting Angels to a friend and 58% have a positive outlook for the business. This rating has been stable over the past 12 months.
65% of Visiting Angels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Visiting Angels 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.