Cover image for Visiting Angels
Logo

Visiting Angels

Engaged Employer

Visiting Angels

Add a Review

Visiting Angels Reviews

3.8

65% would recommend to a friend

(1231 total reviews)

Owner  Nate Stokes

Nate Stokes

78% approve of CEO

Ratings by category

3.9

Diversity & Inclusion

3.7

Culture & Values

3.7

Work/Life Balance

3.6

Senior Management

3.3

Career Opportunities

3.1

Compensation and Benefits

Ratings distribution

5 stars

32%

4 stars

24%

3 stars

18%

2 stars

11%

1 star

15%

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flexible hours and willing to work with your schedule(in 59 reviews)
  • "Flexible schedules for students and parents(in 49 reviews)
  • "Great people to work with and for.(in 47 reviews)
  • "The staff is friendly and easy to work with.(in 44 reviews)
  • "They offer flexible scheduling and it is easy to request days off.(in 34 reviews)
Cons
  • "Low pay unless your client is a couple or the shift is <2 hours (higher rate for those)(in 137 reviews)
  • "They expect you to clean clients house and be an aid and only pay $10 hr with no benefits.(in 62 reviews)
  • "That's bad Management.(in 32 reviews)
  • "No training in the homes(in 17 reviews)
  • "No communication between office staff.(in 17 reviews)

Ratings by Demographics

Want more options?

This rating reflects the overall rating of Visiting Angels and is not affected by filters.

Verify your email to use filters. Having problems? Resend email

Found 1,231 of over 1K reviews

Updated Nov 29, 2023

    1. 5.0
      Oct 9, 2023
      Certified Nursing Assistant CNA
      Current Employee
      Tallahassee, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff, great compensation, great hours

      Cons

      No insurance or any benefits included

      1. 4.0
        Oct 5, 2023
        Caregiver, CNA
        Current Employee, more than 1 year
        St. George, UT
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I loved working with Visiting Angels. You get to take care of elderly people that are in better shape than a rehabilitation center. It’s really nice to be able to work independently and feel like you are your own employer. They are really flexible so it is great for college students!

        Cons

        It puts a ton of wear and tear in your car if you work full time! They don’t pay you for the gas it takes from going from one side of the town to the other. You may be getting paid pretty decent on the job but you have to take a certain percentage out for how much you are driving. In addition, you also aren’t promised consistency in hours because you may have a patient who passes away or someone who cancels their appointment for the day, then you lose two, three or even up to five hours depending on how much you work for that patient off of your week which may not be replaced with a new patient for a couple weeks.

      2. Join the Visiting Angels team
        See Our Latest Jobs
        1. 1.0
          Nov 27, 2023
          In Home Caregiver
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          None!!! They steal from your last paycheck

          Cons

          Owner won’t listen even though he doesn’t even know me he says he doesn’t care and unless I want a shouting match to write him a letter? When I tried to tell him I had not been paid he seemed to think that I should not be paid because I quit and said he was very angry with me. What he is doing is illegal stealing from employees!

          1. 1.0
            Aug 9, 2023
            In Home Caregiver
            Former Employee, more than 1 year
            Madison, WI
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great clients, as with any agency

            Cons

            No training for their caregivers. Caregivers are just sent into homes with never having met the clients and a small, generic list of duties, such as “perform adl’s “. Low pay and no benefits Two of the supervisors can be very snobby and rude Shifts changed and canceled at last minute often. When this happens, you’re expected to just wait around for them to tell you when you’re going to be working next. You don’t know if you’re going to be working 12 hrs or 0 hrs that day. Very, very poor communication with caregivers and with clients and clients families Don’t get the sense that they genuinely care about their employees. It seems to be all about the money that they can make. I witnessed multiple incidents where clients were literally left alone because they hadn’t scheduled a caregiver. One had dementia and was left alone for 8 hr periods multiple times. The family complained and left the agency. Very few back up workers when caregivers call in. So the client/client’s family is left without a caregiver for the day at times Multiple caregivers to one home with no consistency. They’ll promise clients at signing of contract that they’ll have one regular caregiver but usually can’t or don’t follow through on this promise Very high turn over rate No schedule for Saturday through Friday until Friday at 5pm. So as an employee, you can’t make weekend plans until Friday at 5pm.

            6
            1. 4.0
              Nov 20, 2023
              Team Mentor
              Current Employee, more than 3 years
              Charlotte, NC
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexible hours and they work around family obligations PTO Health Insurance

              Cons

              Varying hours so some weeks you could be working late nights or early mornings.

              1. 5.0
                Nov 18, 2023
                Caregiver, CNA
                Current Employee, more than 1 year
                Lowell, AR
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I enjoy my clients! Fair wages, bonuses and available hours.

                Cons

                Just distance between clients and office

                1. 2.0
                  Nov 12, 2023
                  Manager
                  Former Employee, more than 1 year
                  Silver Spring, MD
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Dedicated and professional front-line staff who work well as a team.

                  Cons

                  The company faced operational inefficiencies that contributed to a high-stress environment. Challenges related to upper-management's ability to communicate, lead, and establish trust with staff. Frequent decisions made with limited communication to managers, impacting workflow. Consistent turnover created workload challenges and affected work quality. Opportunities for improving company culture and staff retention were not fully realized.

                  1. 2.0
                    Nov 20, 2023
                    Caregiver
                    Current Employee, less than 1 year
                    Everett, WA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    flexible scheduling Meeting new people

                    Cons

                    Terrible lack of communication Pay could be better Lots of house cleaning Not enough clients or hours Most of the clients don’t actually need or want help so your basically either sitting around or standing around because they never know what to add to the care plan Very little diversity I am a black woman and all of my clients and co workers were white

                    1. 4.0
                      Nov 17, 2023
                      Social Worker
                      Current Employee
                      Hartford, CT
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Compassion for people in town

                      Cons

                      Stressful environment to work in

                      1. 2.0
                        Nov 29, 2023
                        Office Manager
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        a lot of down time

                        Cons

                        too much on your plate. Too many responsibilities to keep track of.

                      Viewing 1 - 10 of 1,231 Reviews
                      </>Embed

                      Visiting Angels Reviews FAQs

                      Visiting Angels has an overall rating of 3.8 out of 5, based on over 1,304 reviews left anonymously by employees. 65% of employees would recommend working at Visiting Angels to a friend and 58% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Visiting Angels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Visiting Angels. This rating has been stable over the past 12 months.

                      65% of Visiting Angels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Visiting Angels 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Visiting Angels to be management, culture, coworkers and the cons to be career development, benefits.

                      Popular Careers with Visiting Angels Job Seekers

                      JobsSalariesInterviews

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      ComEd

                      Got booted from my former position about 4 years ago, which I LOVED. I have the impression I was "kept" in sympathy. Now that I have my feet beneath me, I feel like I'm running in place. Over the past 2 years, I've probably applied for about 100 positions in other departments. True, a few were unlikely moonshots, but for the most part I didn't misrepresent myself. Am I the world's worst interviewer? Otherwise.. shouldn't I have been accepted elsewhere, by choice?

                      2
                      4 Comments

                      Administrative Assistant

                      I haven't worked since Jan. 2020 when my job as administrative assistant for the Hospitalist group was eliminated. I can't begin to count the number of applications submitted, interviews I've had, jobs that I was told were mine then they weren't, etc. Several jobs have fallen through or not panned out. I am not a job hopper and want to stay where I go. I have a zoom interview tomorrow for a front desk receptionist position at an oral surgeon's office. Any interview tips are appreciated.

                      7
                      5 Comments

                      Meta

                      Hey all, I’m looking for advice on program manager hypothetical interviews such as: “what would you do if X happened?” Is there a particular thing or core value that Bloomberg looks for? Thanks!

                      1
                      0 Comments

                      Glassdoor has 1,304 Visiting Angels reviews submitted anonymously by Visiting Angels employees. Read employee reviews and ratings on Glassdoor to decide if Visiting Angels is right for you.