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      WNS

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      WNS reviews

      Licensed Service Rep - Licensed Service Representative WNS Employee Review

      3.0
      Aug 22, 2025
      Licensed service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent amount of pto and competitive pay

      Cons

      They provide outsourced customer service for Allstate so they are quick to put you on corrective action that moves to termination. Also you work all major holidays

      Explore other reviews about WNS

      5.0
      Feb 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      None. All managers are great.

      2.0
      Apr 8, 2026
      Sr. associate ops.
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is okay. The benefits are okay.

      Cons

      Never give raises. Micromanaging. Bereavement pay is 2 days for immediate family. PTO is minimal. No opportunity for growth/upward movement.

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