Great company with disappointing management - Customer Service Assistant Waitrose Employee Review

Users say... "Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." "Good benefits and flexible with hours" "Pretty nice staff and nice to help out people" "The staff were friendly and welcoming" "Colleagues are friendly and supportive" 

Users say... "Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." "Managers are rude and demanding" "Xmas hours are long and stressful" "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" "Hard to get holiday :("