Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 993 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 485 reviews)); "Staff are friendly and nice" ((in 421 reviews)); "Colleagues were friendly and helpful" ((in 322 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 589 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,739 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Nov 9, 2022

okay

Cashier

Recommend

CEO approval

Business Outlook

Pros

good money and nice friedly colleagues

Cons

hours were very long and not enough breaks

3.0

Oct 4, 2017

Supermarket Assistant (Replenishment)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reasonable benfits (salary, leisure reimbursement for gigs, arts etc.) Good intranet Cheap food available on breaks Salary consistent across age groups

Cons

Extremely inconsistent breaks between employees (deliberate due to hour structuring) Poor branch management Training almost non existent (relying on other staff to ad-hoc teach you) Difficulty booking holidays at times Inability to appropriately schedule overtime - regularly asked to 'add hours' at end of shifts rather than simply sign up to shifts with ability to plan Upward mobility difficult without full time role & very good relationship with managers No floor staff suggestions listened to

5.0

Jan 17, 2024

Customer service

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good for sales and retail

Cons

Managers sometimes get on your nerves

Viewing 1 - 3 of 8,739 Reviews

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Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Supermarket Assistant – Nights

Broughton, West Midlands, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant (Guernsey)

Kinning Park, Scotland

£15 - £15 /hr

(Employer provided)

View job