Great part-time work experience - Customer Service Assistant Waitrose Employee Review

4.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The amazing bonus, the huge John Lewis discount (even better when there's a price match!), time and a half on a Sunday, and the ease of being trained in other areas of the store (I worked on the checkouts but was also trained on the shop floor and the meat/fish counters)

Cons

Working part-time meant working the same shifts every week, and getting shifts covered was not encouraged, so my holiday allowance was not able to cover some evening/weekend shifts when I had pre-booked something.

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

See reviews by: Helpful|Rating|Date|All