Customer Service - Customer Service Waitrose Employee Review

4.0
Nov 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay was brilliant and most of the staff were really nice. I had a really good time working there and my hours weren't too bad, the discount was brilliant as well. I was 17 when I worked there so it was really fun working Saturdays with all the other sixth form students and it was a really good way to meet friends outside school. I worked on tills and if I didn't feel like talking to anyone I didn't have to, the work wasn't too strenuous and was sometimes quite relaxing!

Cons

There were definitely cliques and a few younger managers whom I wasn't a particularly big fan of, I'm quite a shy person and they tended to sweep me under the rug and forget about me a bit. As with any high end shop there were a group of really rude customers but at least it gave me a few stories to tell! The holiday time off wasn't great considering I was a full time student which ended up being the reason I left as it was hard to juggle school work alongside.

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5.0
Aug 28, 2025
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CEO approval
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Pros

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Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
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Pros

good place to work all round

Cons

bad place to work sometimes

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