Bad environment - CSA - Customer Service Associate Waitrose Employee Review

2.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Good break room Free hot drinks machine and snacks Good cover system

Cons

Racist colleagues protected by upper management Very poor treatment of sick colleagues and will push for them to work regardless of their entitlement to sick pay.

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

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