It was good while it lasted. - Customer Service Representative II Webster Bank Employee Review

3.0
Jun 13, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay was good, I liked working at the call center very much, most of the staff was friendly and knew how to encourage us, they had a great cafe and self help kitchen, toasters and microwaves... .

Cons

Asking for legitimate time off caused some tension, men and women were allowed 5 minutes to use the bathroom...

Explore other reviews about Webster Bank

5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really really great place to work.

Cons

There are no cons to report.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, 401k match etc

Cons

Poor management with upper management ignoring issues, bad scheduling

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