Severe culture problem - Anonymous employee WillowTree Employee Review

1.0
Feb 1, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a great set of core values, we just had them mentioned in an all hands meeting.

Cons

Here’s how the company has lived up to the core values in the last year: Craft - The ceo paid someone to ghostwrite a book about AI but struggles to explain basic concepts surrounding LLM in all hands meetings, even with the slides someone has prepared for him Sustainable flow - employees are forced to commute into an office to sit on the same zoom meetings they would have sat on at home all day Ownership - C suite blames problems on individual project teams (sometimes publicly) instead of acknowledging that they have a chronic problem of overpromising to clients Realistic optimism - the c suite told us we were about to have the best year ever in 2023 while simultaneously planning and then executing layoffs- what an optimistic attitude! Open communication - when it’s clear we have a massive employee experience problem (check out the glassdoor review trend), an non-anonymous survey is sent out to ask folks how they feel we’re doing! As if anyone is going to answer that honestly and then mark themselves as a target for the next layoffs. Inclusion - We got to hear a senior leader at our parent organization make a crude sexist joke at us during all hands and then he didn’t even have the conscience to apologize directly! And of course there were zero consequences for him. I felt very included at that moment. Partnership - outsourcing is the future!

Explore other reviews about WillowTree

5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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