bad, really bad - Sales Associate Zara Employee Review

1.0
Jan 31, 2012
Recommend
CEO approval
Business Outlook

Pros

-clothes (but less and less unfortunately) -discount 15% before tax -uniforms so you don't have to dirty your clothes, nice!

Cons

-no benefits -the biggest problem at Zara is communication. The managers don't know how to communicate (store managers and head office), they need to be trained. They ask people to do things but they don't agree on how to do them. One wants it like this, the other one wants it like that, so you never know how to do it, who you can trust and well it is your fault! -Another one is fairness. There's no equity when it comes to treating/promoting people (and promotion is not really common at Zara), no matter how good you are at your job. You never know if you can trust your manager. I saw so many people ( sales associates and managers) who were not fair to other people than now I can say there's something wrong in this company. After working at Zara, I worked in another company, I can tell you the environment was way better!

Explore other reviews about Zara

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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