Zara Reviews | Glassdoor

Zara Reviews

Updated January 18, 2019
2,202 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
693 Ratings

Employee Reviews

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Pros
  • "fast paced working environment;" (in 127 reviews)

  • "Good pay for retail and there's an increase in hourly rate each year as an employee" (in 90 reviews)

Cons
  • "Work/life balance is not very good, as your rota can change a lot due to bussiness needs" (in 56 reviews)

  • "Long hours standing, no other cons" (in 112 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zara part-time

    Pros

    awesome opportunities in the company

    Cons

    none really, i love my job


  2. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coworkers are fun and friendly to work with

    Cons

    No vacation and no holiday pay

  3. "Working in Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends

    I have been working at Zara part-time (Less than a year)

    Pros

    Proper training and guidebook on company ethos and policies
    Good discount, applies to sale items
    Do not have to pay for your work uniform

    Cons

    Extended hours, especially for closing shift
    Management always changes
    If you are new, I felt like they take advantage and have you working more shifts

    Advice to Management

    Treat your employees with respect


  4. "Wouldnt recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager
    Former Employee - Department Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zara full-time (More than 3 years)

    Pros

    Very team oriented place where you have to depend on each other.

    Cons

    Such a catty environment, Too much discrimination against age, No work life balance

    Advice to Management

    Dont treat people horribly then be suprised when they say they arent happy. I worked long 14 hour shifts and 7 days in a week sometime with no extra compensation whatsoever. Such a toxic place to work. Do better.


  5. "Zara"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zara part-time

    Pros

    Flexible scheduling
    Easy work load

    Cons

    Crazy busy
    Customers can be rude


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in North Chicago, IL
    Former Employee - Assistant Manager in North Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zara full-time (More than 3 years)

    Pros

    Good pay, good benefits, cool co workers

    Cons

    If you have any type of life outside of zara don’t work here; horrible work life balance couldn’t keep me for any amount of money toxic environment

    Advice to Management

    People have lives outside of zara don’t expect people to eat breathe sleep and live for zara.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time

    Pros

    Good pay for retail and there's an increase in hourly rate each year as an employee.

    Cons

    The hours are long and the schedule could be erratic at times.

  8. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara (More than a year)

    Pros

    Hard work pays off. You can continue to grow.

    Cons

    None. Its a great company


  9. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara part-time

    Pros

    nice discount its like 25 percent

    Cons

    hours kinda blow its nice bc some stores close by 9


  10. Helpful (1)

    "3 Weeks in Hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Arcadia, CA
    Former Employee - Associate in Arcadia, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zara (Less than a year)

    Pros

    There are no pros to this job.

    Cons

    I’ve worked many retail jobs but Zara has the worst, rude management I have ever encountered. I had multiple instances of them literally yelling at me to go faster when I hadn’t even been trained on how to close yet. You have to stay until 2 am to close the store even though they schedule you to be off way before that, hideous uniforms, once you clock out you have to stand there for 5 minutes before a manager comes to check your bag out, which is highly illegal because they cannot hold you there while you’re not on company time anymore, and the list goes on and on. I worked there for 3 weeks and it was the shortest, and the worst job I have ever encountered.