Rude, rude, rude. - Sales Assistant Zara Employee Review

Management have serious attitude problems, like to talk down to staff and take stress out on them. Always short staffed so everyone has to work 100x harder than they should with no recognition of their efforts from management. Consistently made to work after hours without being paid, and expected to start work 15 mins early and not be paid for it. If you leave, the company withholds your wages for 10 days after payday so they can 'adjust everything'. As if the staff aren't rude enough the customers are even worse, long days of customers screaming and shouting at you for things out of your control. Your bag is searched every time you enter and leave the store, and your locker checked regularly as the company doesn't trust their staff not to steal from them. Management are racist and assume that anybody who enters the store who isn't white and middle class is a thief. You are told to not discuss HR issues such as sickness and holiday on social media, but it's perfectly acceptable for management to contact you about shift changes and other HR issues via social media.