Mismanagement of a company that used to be amazing - Manager Zara Employee Review

This company has a great idea that has all but disappeared through the terrible management practices of Upper Management employees. A lot of the corporate employees are very unprofessional: they give you a time when they will do something for you, don't do it, and don't even follow up. The philosophy is: if you need something, you need to keep calling, ten times, to ten different people if you have to. They do not have established training guidelines/programs for any position, and yet they have tremendous expectations. The feedback from corporate is frequently not constructive, they do not offer solutions to any problems. They do not give you sufficient resources.