There are better places to work - Sales Associate/Cashier Zara Employee Review

2.0
Nov 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment Staff are friendly Managers respect staff members Got to be apart of 2 store openings which was a great experience Room to move up in company when expression of interest made Get to see all the new stock each week which is exciting if you love fast fashion

Cons

HR is very young and would rather party with staff members instead of addressing staff needs Very disorganised management Quality of clothing is very poor therefore about 70% of our days are processing returns on faulty garments and scanning out Taras HR felt it was reasonable to change rosters including allocated days off at last minute on a constant basis Opportunity to move up only given to staff that socialise with managers and HR outside of work which is unfair to others that do the job better than those that get the opportunities Rosters don't get sent to staff, the excuse for why they only get posted outside the lockers is that they are likely to be changed High staff turnover, majority of people I was hired with have quit or been fired-it has only been 4 months since we were hired Bad discount, only 15% and casuals get no discounts even though we work harder than we should for the average wage we get I had a legitimate excuse for only being able to work certain hours a day for a few weeks and instead of working around my needs HR chose to ignore them and not talk about it except to suggest making me a casual even though "they can't guarantee casuals shifts" when I'm one of the most reliable staff they have, I ended up working the full length shift against hospital orders due to their ignore it and it will go away attitude

Explore other reviews about Zara

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my job a lot

Cons

No cons best place I wired

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

See reviews by: Helpful|Rating|Date|All