Keeps you waiting - Assistant Store Manager Zara Employee Review

2.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

In time, as you get to know and work with people, they become family. You have the annoying cousin, needy younger sister, detailed aunt, forgetful uncle, fun dad, naggy mom, you get the picture. The company training program is fantastic, but the actual training never happens according to plan--and sometimes that's for the best, because you get to see the real situations a manager is in every day. Once you're FT, benefits are great and I enjoy my month of paid vacation/year.

Cons

Unfortunately, unless you're in a very select group of friends within the company, it's hard to get to the top. You have to get through years of friendship or someone quitting to go up the ladder. If they don't like you, you can be the best you can be, it's not happening... they'll blame it on "people skills" or "the team is not on your side" when in reality, they're not in the store 24/7, and they don't see how your customers love you so much they bring you gifts. It's a shame they're losing people who can do the job and... know how to spell.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers are the best. This is for the North Star location

Cons

Management. There is clearly favoritism. They don't want to help, they will yell at you and ask why aren't you moving fast enough. The GM doesn't do anything. Her only job is to "talk to the higher ups." She will yell at you if you speak Spanish and say English only. If you ever had an interview here some of you were judge by the way you looked. Quote from one of the managers "I didn't like the way they looked." Also, it's a problem when you talk to your coworkers when it slow.

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