Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Great perks but chaotic product rollouts and changes - Account Manager ZoomInfo Employee Review

      4.0
      May 7, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best in-class data provider, nice offices with snacks, plenty of in-office perks (EOM lunches, happy hours, other activities)

      Cons

      Product rollouts have been chaotic and makes for workload difficult at times. Constant changes to commission structure (twice a year).

      avatar
      ZoomInfo Response
      1mo
      Thank you for sharing your feedback. It's great to hear you’ve enjoyed the office environment and perks and being part of a company with a strong product foundation. The last few years have brought an unprecedented amount of change across our market, and I’ve been incredibly proud of how our AM teams have adapted, including embracing what it means to operate as an AI-first organization, in a very short period of time. It's true that as we’ve moved further upmarket, that has required changes to how we structure teams and support the business. But even through that evolution, we've stayed deeply committed to making ZoomInfo a place where people can do their best work and build meaningful careers. Thank you again for taking the time to share your thoughts. – Stephen Antuna, ZoomInfo SVP of Account Management

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo Account Manager reviewsZoomInfo review