ZoomInfo Reviews | Glassdoor

ZoomInfo Reviews

Updated April 8, 2019
92 reviews

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4.2
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Derek Schoettle
12 Ratings

Employee Reviews

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Pros
  • "Great work /life balance & benefits" (in 10 reviews)

  • "Great people and plenty of growth opportunities especially if you are looking to gain sales experience" (in 12 reviews)

Cons
  • "I can't really think of anything bad" (in 4 reviews)

  • "upper management resistance to moving exceptional people to new open positions, no career growth or support at all" (in 3 reviews)

More Pros and Cons

  1. "Great Place to Learn & Grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    - Collaborative Work Environment
    - Great Benefits
    - Genuine Leadership
    - Career Growth
    - Filled with Smart, Passionate People!

    Cons

    - Fast paced and your job can sometimes involve wearing multiple hats, but if you enjoy this type of environment you can really thrive here
    - Change of priorities and projects sometimes, but if you're agile and can keep rolling through a constant change it's a great challenge and gives a lot of exposure to learning

    Advice to Management

    Continue to be transparent about the direction of the company to employees. People here are genuinely happy and want to be here so the open communication will definitely keep people excited about what's to come!


  2. Helpful (1)

    "ok, but commute was awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Waltham, MA
    Former Employee - Sales in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ZoomInfo full-time (More than a year)

    Pros

    Most people are nice, product is easy to use and easy to sell. You definitely don't have to be tech savvy to understand it. Hours are flexible within reason.

    Cons

    Commute is awful from almost every direction. Experience is highly dependent on your manager. Some are great, others not so much. Biggest con by far though is that you have no opportunity for advancement if you are a woman. Seriously, check Linkedin to see how many women they have in sales above the individual contributor level (zero). I see so many smart women who have been there for 5+ years get passed over for promotions by men with far less experience and tenure.

    Advice to Management

    Provide career advancement and development opportunities for people who are not white males.

  3. "Unscrupulous dishonest people and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ZoomInfo full-time (More than 8 years)

    Pros

    none zero zapp nada garbage

    Cons

    they break every aspect of their clients privacy


  4. Helpful (1)

    "Amazing place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at ZoomInfo full-time

    Pros

    Great team and perks. Love working here

    Cons

    There are no cons besides some traffic


  5. Helpful (2)

    "The best place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Waltham, MA
    Current Employee - Account Executive in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (Less than a year)

    Pros

    The product is the best product I have ever sold, it is genuinely a solution to customer problems. I know everyone I sell I am genuinely helping grow their business. Management is the A Team, they care, they close, they use data to make decisions.

    Cons

    I’ll get back to you. I can’t think of anything.

    Advice to Management

    Don’t change who you are. We trust you, let’s push it!

    Thank you.


  6. Helpful (1)

    "Best sales opportunity in Grand Rapids"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Grand Rapids, MI
    Current Employee - Account Executive in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    This is a high growth software company. The product is the best on the market. The management in Grand Rapids is top notch and the HQ in Boston is a powerhouse. The Grand Rapids sales office has doubled in size in the last year. It is an exciting environment and comp is directly attributed to performance. It is a sweet sales gig.

    Cons

    Things are always changing, but honestly the changes that have been made are clearly aligned with feedback management received. It is truly an environment of growth, I have not really experienced many cons working here.


  7. Helpful (2)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Waltham, MA
    Former Employee - Software Engineer in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ZoomInfo full-time (More than 3 years)

    Pros

    relatively up-to-date technology stack
    smart people
    flexible schedule
    good benefits
    unlimited vacations

    Cons

    no career growth and/or promotions
    engineers are underpaid
    constant ad-hoc development with many projects dropped in the middle
    lacking development culture

  8. Helpful (6)

    "Commute too long- new office is moving further away from city!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Waltham, MA
    Current Employee - Account Executive in Waltham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    Great company, great product, smart people. Lots of growth and fun time to be here.

    Cons

    The office is already far away from the city and they are moving further away with the new office.

    Advice to Management

    People that are commuting from the city are already driving close to 2 hours round trip. An office in the city is much needed! I have friends I want to bring aboard that won't come because of the commute.


  9. Helpful (2)

    "There's Always a Helping Hand No Matter Where I Look!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Waltham, MA
    Current Employee - Sales in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (Less than a year)

    Pros

    - Great Boot Camp program for new hires (still needs tweaking) lead by a team of ZoomInfo folks and a consultant
    - Not over exaggerating when I say this, every corner I turn, there is always someone willing to help you answer a problem or give constructive feedback on a bad/good call you had
    - Benefits are GREAT, one of the best I've experienced
    - We are growing fast but the ability to scale is what's been impressive from training and onboarding to ramp-up expectations
    - No one is judging you, everyone just wants everyone to succeed; healthy competition
    - Our database is the best in the market, and we can PROVE it

    Cons

    - Office is not the best...however we are moving soon to a brand new one!
    - Being picky, but free snacks would be great
    - Boot Camp program needs to be cleaned up, but still great as far as on-boarding goes

    Advice to Management

    Don't let the fast growth change your core identity; what you all do today to keep this a close-knit Zoomi family has been amazing. I'd hate to see this fall on the wayside as we continue to expand and grow our employee base! Continue to keep open communication with you team members and make sure you continue to provide constructive feedback constantly -- we can all be better no matter what our tenure. Too often do I see great start-up, or small/mid-size private companies have their true identities and company vision get destroyed as they work toward going public (for example) or when they grow too quick and too big.


  10. "Pre-Acqusition: Smart People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ZoomInfo full-time

    Pros

    Really smart people
    Fun culture, environment

    Cons

    Leadership was all over the place with decisions
    Lack of steady vision
    Transportation
    Limited career options

    Advice to Management

    This is pre - acquisition, so not reflective of current management