Updated Jun 6, 2023
Filter by Topic
Found 565 of over 982 reviews
- Most Recent
- Highest Rating
- Lowest Rating
Does anyone have advice for the best sales tools compatible with Outlook? My team is currently reevaluating our tech stack. Before switching to outlook from gmail we used MixMax (loved it!) for automation, email tracking etc. alongside Zoominfo for sourcing. MixMax is not compatible with Outlook so we switched to Salesloft and are unhappy. Wondering what combination of tools works best for other teams 💪🏻
Got a burning question about ZoomInfo? Just ask!
On Fishbowl, you can share insights and advice anonymously with ZoomInfo employees and get real answers from people on the inside.
What are your colleagues talking about?
Top Review Highlights by Sentiment
- "Great people and very passionate" (in 108 reviews)
- "Culture is great and they promote from within." (in 53 reviews)
- "There is great leadership in place and extremely rapid growth along with great stability." (in 47 reviews)
- "Great benefits and equity." (in 47 reviews)
- "The Pay is good" (in 29 reviews)
- "No work/life balance" (in 43 reviews)
- "Change management is always a challenge when a company operates at this speed." (in 24 reviews)
- "Constant layoffs that they hide from the media and somehow it works" (in 10 reviews)
- "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." (in 10 reviews)
- "Long hours, weekend work, and new prospect calls every 30 minutes" (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of ZoomInfo and is not affected by filters.
- Race / Ethnicity
- Sexual Orientation
- Parent or Family Caregiver
- Veteran Status
- Current Employee★★★★★
It’s been good to me!Jun 2, 2023 - Sales Development Representative (SDR) in Waltham, MARecommendCEO ApprovalBusiness Outlook
The managers have been great so far
None that I can think of tbh
- Former Employee★★★★★
Prepare to SweatMay 16, 2023 - Sales Representative in Waltham, MARecommendCEO ApprovalBusiness Outlook
Amazing product, very marketable and beneficial to prospects. Constantly evolving to be further desirable. Training for Sales Development is good, although they start you solely on inbound which is known to be a grind. Good place to cut your teeth selling. Good chance to make $100k or more if you find your stride. People are extroverted and friendly, made many lifelong friends here. Good place to get promoted if you're excelling.
Using PTO is not incentivized, aggressive sales practices are used that are quite aggravating to prospects so if you have a strong sense of empathy you will be uncomfortable calling random people 2 times a day. You can (and will) be tracked on precise metrics to see why you're underperforming. Lots of managerial favoritism and turning blind eyes to people who manipulate system to make money. Performance Improvement Plans are given out after 2-3 months of missed quota so be prepared to sit in hot seat. Very high stress level and constant leadership shifting. You could go a month or more without knowing what your commission structure is and get paid out retrospectively. Fast direction changes prevent any establishment of roots. It's chaotic and stressful here, you will work many hours of OT, and they expect a 50% burnout rate.
- Former Employee, more than 1 year★★★★★
the other negative reviews on here are 100% accurateJun 6, 2023 - Account Executive in Waltham, MARecommendCEO ApprovalBusiness Outlook
- the product has an excellent reputation in the market and it's value prop makes ROI easy to quantify to customers
- expect constant change in processes, commission plans, roles, teams, etc. - inefficient processes and workflows put in place by management that double your daily work output and don't contribute to hitting your number - countless unnecessary internal meetings - had to fight battles with leadership to get paid on deals that I worked on - Pushy, used car salesmen-esque sales tactic are a way of lifeContinue reading
- Former Employee, more than 1 year★★★★★
Glaring issues with no end in sightApr 24, 2023 - Software Engineer in Waltham, MARecommendCEO ApprovalBusiness Outlook
- Unlimited PTO - Recurring equity grants - Parts of the tech stack use the latest and greatest techs - Some great peers
- Severely mismanaged from the top. Leadership pretends or does not care to address the dumpster fire - Work life balance does not exist - Little room for growth - Engineering org has a lean headcount. Expect to do the work of 2+ people - Many individuals with questionable titles or tenure. These individuals will get in your way and cause issues. How did they get hired? Why haven't they been fired? - Professionalism is severely lacking. At times it is unbelievable how people conduct themselves or how they got this far in their careers. During an all-hands the CEO had to ask the company to be more professional over Slack. Like a principal addressing the school auditoriumContinue reading
- Current Employee, less than 1 year★★★★★
Read This Before You ApplyMay 23, 2023 - Sales Development Representative (SDR) in Boston, MARecommendCEO ApprovalBusiness Outlook
The product is something that a lot of businesses need in order to drive growth within their own companies, which means it is an easy product to sell. People want to use the platform and usually see the value in it without having to do a hard sell. There is room for growth here. If you are willing to put your head down and grind, you will be able to move up fairly quickly but expect to succumb to the grind culture that they promote. Other companies love to see that you have worked at Zoominfo in the past because it shows them that you have what it takes to work hard. It is a great resume builder. PTO is flexible which means you won't run out of it, but be mindful that even if you take PTO you are still expected to hit your monthly quotas that month.
This company has an extremely high turnover, with both people being let go and quitting. They pick managers based on their performance, which means they may not possess the management skills required to manage a team. This leads to a lot of frustration when needing to ask a question. There is also a lot of movement of managers. You may come in to work one day and be put on a new team without a heads-up. There is a lack of stability and teams/ rules are constantly changing. They also put a lot on the manager's plates, making it hard for them to be able to attend the 1:1 they schedule with you or provide you with help. Teams are often large and because of this, you may have to fight for dial room with your colleagues. This position was originally a hybrid role with 1-2 days in the office max, but as time went on they started asking people to come in 3-4 days a week.Continue reading
- Current Employee, less than 1 year★★★★★
Supportive Culture and Mega Growth OpportunityMay 2, 2023 - Sales Development Representative (SDR) in Vancouver, WARecommendCEO ApprovalBusiness Outlook
Everyone at the company is friendly and willing to help out. There is healthy competition that makes it fun within teams. My favorite is that they lay out several paths that you can go down to succeed. From someone working in startups his entire life, the structure is super clear which sets expectations from the start. Not only do you have a great system for moving up, but you have the opportunity to move laterally in the company as well. Zoominfo puts a heavy emphasis on promoting from within and giving you the role that best suits your skills so you can be of the highest value to yourself and the company.
My first time being in a corporate office in my life and it's a bit overwhelming at times. Sometimes hard to focus in the office. It's a hybrid role so only 2 days a week so not that bad.
Thank you for your feedback. We're so happy to hear you're loving it here at ZoomInfo. Benchmarked against the industry standard, we excel in mobility and career growth so we appreciate you sharing your experience. If you have any additional thoughts on how we can be even better, feel free to contact us at HRfeedback@zoominfo.com or reach out to your HR Business Partner
- Former Employee, more than 3 years★★★★★
Stay away from emerging product teamsJan 20, 2023 - Account Executive in Waltham, MARecommendCEO ApprovalBusiness Outlook
ZoomInfo has a fantastic SDR program and is a great place to start your career. Those who had success in the program would go into a full sales cycle role on the new business core product team and continue to have success. You have plenty of options along with upward mobility. Management will allow you to change positions. Unlimited PTO and benefits are great. There is flexibility with working from home but that seems to be changing. Coworkers would not hesitate to help out or provide tips if you are struggling. There is team culture.
What started as a great opportunity turned sour upon joining an emerging product team. I would have a new manager every month. The compensation at ZoomInfo along with base pay is not in line with other companies within the industry. The quotas were confusing and it appeared that even management did not have an understanding of how reps would earn commission. Reps would lie on Salesforce reports and inflate their number. Those that didn't were rewarded with an increase in their numbers and halving of their percentage earned on deals. Your accounts and territories change every couple of weeks. Multiple SDRs, AEs, and AMs could be working on your accounts. The relationship with customers is more pump and dump than building.Continue reading
Thank you for taking the time to provide feedback. It’s great to hear that you found success starting as an SDR and moving into an account executive role, but I’m disappointed that your experience on the emerging products team was not positive. We take all feedback seriously, and this is helpful to understand our reps’ pain points so we can continuously improve our employee experience. Many of our emerging products came to us through acquisitions, and we can definitely do a better job organizing our sales motions there. The goal is to build high functioning teams with empowered individuals who feel confident and supported in hitting their number. I am committed to making sure we get there. One last thing I’d like to address regarding your work from home comment. We recently welcomed employees at our four largest U.S. office locations back to the office one day per week. So far, it’s been a success and I’ve personally loved seeing everyone in person again. Thanks again for sharing your perspectives, I value your opinion and appreciate your candor. Best of luck in your next career move! -Michael Maimone, ZoomInfo Vice President of Sales
- Former Employee, less than 1 year★★★★★
Bad Work EnvironmentApr 7, 2023 - Sales Development Representative (SDR) in Conshohocken, PARecommendCEO ApprovalBusiness Outlook
Can make pretty good money if you work insane hours - thats the only pro
Such a misalignment between SDR or and Account Executives This isn't a software product its a contact database - if you are looking for software sales this is not the right company Extremely stressful work environment and you are constantly pressured to make an absurd amount of phone calls every single day - if you want to hit accelerators you have to make 130+ calls every single day its not worth the effort for the money you make There is zero guidance from management on how to prospect or find new leadsContinue reading
- Current Employee, more than 1 year★★★★★
Toxic Culture. Stay AwayJun 6, 2023 - Account Executive in Vancouver, WARecommendCEO ApprovalBusiness Outlook
I can't think of any
If I could put 0 stars I would. Terrible and toxic culture here. Basically a sweat shop. All leadership micromanages and expects you to work 12 hour days everyday. If considering working here, please beware of the fake 5 star reviews on here.
Thank you for sharing your thoughts with us. As a leadership team, we encourage work-life balance, but also empower the team to take on new challenges, stretch themselves and grow in ways they never thought possible. If you find yourself regularly working over 45 hours per week, reach out to your manager or HR Business Partner to discuss ways to better balance your workload. Our goal is to find strategies to help you Thrive @ ZI. Thanks again for your feedback.
ZoomInfo Reviews FAQs
ZoomInfo has an overall rating of 4.0 out of 5, based on over 982 reviews left anonymously by employees. 77% of employees would recommend working at ZoomInfo to a friend and 76% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
77% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ZoomInfo 3.4 out of 5 for work life balance, 3.9 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ZoomInfo to be senior leadership, benefits, career development and the cons to be work life balance, management.