ZoomInfo Reviews | Glassdoor

ZoomInfo Reviews

Updated July 5, 2018
76 reviews

Filter

Filter

Full-timePart-time

4.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ZoomInfo CEO Jonathan Stern
Jonathan Stern
59 Ratings

76 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great work /life balance & benefits" (in 12 reviews)

  • "Great people and plenty of growth opportunities especially if you are looking to gain sales experience" (in 12 reviews)

Cons
  • "I can't really think of anything bad" (in 3 reviews)

  • "ZoomInfo is growing so quickly, make sure we keep the family culture and core values" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Overall Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Waltham, MA
    Current Employee - Marketing in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (Less than a year)

    Pros

    Management encourages personal growth & provides you with the resources and responsibilities to prove yourself. Employees are not micromanaged, but are given support when they need it. Great work /life balance & benefits. Very friendly employees with positive outlooks. Overall, I've had a positive experience so far & looking forward to growing with the marketing team & company.

    Also--worth noting, they offer weekly pilates classes during lunch.

    Cons

    Do not have many complaints, building had some construction going on earlier in the month but that has been completed.

    Advice to Management

    So far, no complaints!


  2. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time

    Pros

    Its awesome. Kid tested, mother approved.

    Cons

    N/A. The place runs smoothly and effectively.

  3. "Best workplace ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Waltham, MA
    Current Employee - Marketing Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than 3 years)

    Pros

    Great people, successful growing company, very innovative.

    Cons

    None I can think of.

    Advice to Management

    keep going in the same direction!


  4. Helpful (1)

    "Great atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at ZoomInfo full-time

    Pros

    Great people and plenty of growth opportunities especially if you are looking to gain sales experience!

    Cons

    Some pains associated with a high growth company in management.

    Advice to Management

    A top sales rep doesn't necessarily equal a top manager. Provide training and tools for managers, especially new ones, to succeed!


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (Less than a year)

    Pros

    In the short period of time I've been employed here, I have had nothing but a positive experience: great products, fast growing, great leadership, friendly environment, highly motivated and happy employees...

    Cons

    Not really.... maybe location?


  6. Helpful (1)

    "A nice place to call your home away from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than 3 years)

    Pros

    People are satisfied and tend to stick around for various reasons. The turnover rate is very low, especially in such a competitive industry. The CEO is actually transparent and “human,” which is rare. He seems to care about the employees and expresses this through company communications and policies aimed to improve well-being and general work-life balance. To the point, employees get:
    - Unlimited PTO (this isn’t a front, from my experience, people generally feel comfortable taking time off when needed).
    - Above average health benefits. Really, no one complains about coverage.
    - 401 (k) plan (sadly no match – yet?)
    - Quarterly bonuses which haven’t disappointed

    Cons

    Compared to other companies I’ve worked for in the Boston-area, I can’t complain.

    Advice to Management

    More company outings & events work hurt. Otherwise, keep doing what you’re doing. And hiring the right people goes a long way.


  7. "Product Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist in Waltham, MA
    Current Employee - Product Specialist in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    Great people awesome environment and I love what I do!! Unlimited PTO is great too! Plus I love it so much here that I only lasted a few months somewhere else before asking to come back!

    Cons

    I don't think there are any.

    Advice to Management

    Keep doing what you're doing!

  8. Helpful (1)

    "Excellent place to work, grow and thrive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    -Great community
    -Upper Management cares/listens
    -Great benefits
    -A place to grow your thoughts, ideas and career
    -They really look after your best interests, just let them know!

    Cons

    -Location can be difficult for commuting

    Advice to Management

    Keep listening to your staff and letting them contribute. Definitely appreciating and understanding their needs is essential to a good workplace environment while harboring growth for both the company and its people.


  9. Helpful (1)

    "Great Place to Work with GREAT people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than 5 years)

    Pros

    The people at ZoomInfo are the reason this job is so great. ZoomInfo really has a great talent pool with people who care and work hard everyday. The fact that the product is best in class-doesn't hurt either :)

    Cons

    There are some negative people (as there are everywhere) but management tries their best to motivate them


  10. Helpful (3)

    "IT Department / Help Desk is a Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Engineer in Waltham, MA
    Former Employee - Help Desk Engineer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ZoomInfo full-time (Less than a year)

    Pros

    The only pro was the 50 cent soda 20 oz bottles.

    Cons

    I was hired on as a full time help desk engineer, I was told that they needed help running the help desk, getting everything established only to be hired and walk in the door to find the most chaotic unorganized group I have ever seen. Servers are antiquated and poorly maintained, there is no ticketing system where people ask into the team and ask for help vs an organized ticketing system for tracking. There were no spares, backups or extra products Incase of hardware failures. You try to get extras and spend an extra few dollars for are told no get garbage amazon basics. Need voip phones go on eBay and find the hardware, need a new switch back on eBay you go. It was a constant battle back and forth to get anything done. Try to get flash drives, what a chaotic battle to argue for 10 dollar flash drives. Watch out when people telll you it’s perfectly ok to kill off a server, a senior admin gives the ok and you shut that server down and it’s their error, your head wIll roll what a junk organization.

    Advice to Management

    When you have a director that came from their own failing company, not a smart move putting them in a place,that they obviously have no ideas how to manage or scale.

    ZoomInfo Response

    Oct 10, 2017 – Recruiting Manager

    We apologize if your time with us was not what you expected. However, our help desk team is highly regarded and an invaluable asset to our organization. Their support, processes and leadership... More


Showing 76 of 77 reviews
Reset Filters