ZoomInfo Reviews | Glassdoor

ZoomInfo Reviews

Updated April 6, 2017
62 reviews

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Full-time Part-time

4.2
Star Star Star Star Star
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ZoomInfo CEO Jonathan Stern
Jonathan Stern
45 Ratings

62 Employee Reviews

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Pros
  • Great work - life balance, great management (in 10 reviews)

  • Work with great people, everyone is happy to be at work (in 8 reviews)

Cons
  • I can't really think of anything (in 2 reviews)

  • ZoomInfo is winning in many areas (in 10 reviews)

More Pros and Cons

  1. "Best Company / Best in class solution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Waltham, MA
    Current Employee - Account Executive in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (Less than a year)

    Pros

    Lowest rep on the team hit 115% of quota
    Not micromanaged - but management is helpful when needed
    Work with great people, everyone is happy to be at work
    Product is best in class & even getting better

    Cons

    Location - but does it matter when the average across reps is 121% of quota?

    Advice to Management

    ZoomInfo is an amazing place to be and work - I just hope we dont make the mistake of growing too fast like other companies.


  2. "Great place to work & good team environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Marketing Specialist in Waltham, MA
    Current Employee - Content Marketing Specialist in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (Less than a year)

    Pros

    Smart and energetic people, great work-life balance with their PTO policy, ability to grow within the position, good health benefits, rapid growth within all teams.

    Cons

    As the company grows rapidly, there are standard growing pains.

    Advice to Management

    Continue to strive for internal alignment to bring the best experience for the customer!


  3. "Exciting company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Waltham, MA
    Current Employee - Marketing in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than 3 years)

    Pros

    Great work - life balance, great management.
    Awesome work environment. Amazing Learning opportunity.
    The people!

    Cons

    I can't think of anything.

    Advice to Management

    Stay focused!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Waltham, MA
    Current Employee - Software Engineer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    Open minded managers that give you the freedom and trust to develop interesting products by yourself while giving you support when needed. This enables you to greatly advance your career.

    Cons

    located in a remote town (not a lot of options for lunch).


  6. "Company with data without vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Waltham, MA
    Current Employee - Software Engineer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ZoomInfo full-time (More than a year)

    Pros

    The Company has the vast amount of business contact information. ZoomInfo's revenue is growing at a steady speed through good marketing and sales team.

    Cons

    Data is the key for Zoominfo. But these are gathered through hand-featured engineering and heuristics. Therefore, sometimes they are not accurate. For example, there will be an article saying that company X has Y number of employees, which are from the official sources. But ZoomInfo database would say that this number larger than 4-5 times than the actual number. The fact about human data is they always change as times passes. e.g. when they move to another company. Keeping up with this and detecting false positives are a challenge for this company.

    Advice to Management

    Having the large part of team members in a different country hinders communication between members. It would be great to have them connected at all times.


  7. "Going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    Pros

    PTO policy
    Friendly coworkers
    New technologies to explore

    Cons

    No career growth
    Projects rushed
    Poor project management
    Pay below industry standards


  8. "TItle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Title in Waltham, MA
    Current Employee - Title in Waltham, MA
    Recommends
    Neutral Outlook

    I have been working at ZoomInfo full-time

    Pros

    Culture is good to be a part of

    Cons

    Food options are limited in this area.

    Advice to Management

    Good Job


  9. "Questionable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ZoomInfo (Less than a year)

    Pros

    autonomy is a huge plus

    Cons

    hard to figure out what executives really want


  10. Helpful (1)

    "Decent Company with lots of potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior User Experience Designer in Waltham, MA
    Former Employee - Senior User Experience Designer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZoomInfo full-time (More than 3 years)

    Pros

    PTO policy is top notch (In my opinion, how every company should be)

    Really Smart engineering team- one of the sharpest teams I've ever worked with.

    Management does their best to give exciting projects to work on.

    Great company outings and perks.

    Great people! I really grew a lot of relationships outside of office with team members.

    Cons

    Compensation is below industry averages.

    Projects are often rushed and don't allow for time to get them to higher quality- but I get it, it's agile methodology. Often the result is "we will fix it next release" but more often than not next release never happens unless something breaks or a customer complains about it.

    Employees don't really have a say in what department/team they work in- a lot of shifting and moving without consulting the employee on their thoughts/needs.

    Advice to Management

    You have AMAZING talent in your ranks. Take a step back and allow them to show their expertise without over-managing.

    ZoomInfo Response

    Dec 1, 2015 – Director of HR

    Thank you for your review. We agree that we have some amazing talent at ZoomInfo and that management gives employees exciting projects to work on. We also agree we foster a fast paced environment. We ... More


  11. Helpful (8)

    "Unstable, high turnover, culturally challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ZoomInfo full-time (More than a year)

    Pros

    There aren't any pros that come to mind. There were a few good people there who gave it their best to turn things around, but have since moved on to other opportunities.

    Cons

    Founder/CEO is a former Major in the Israeli army and managed the business as such. There was a mass change of guard with turnover across levels every 6-12 months. Paranoia and fear for jobs prevented any team spirit. Women were generally treated sub-par, and written off after becoming pregnant. Local executive team could not get on the same page themselves, let alone with the remote CEO.

    Advice to Management

    Find a lane and decide what you want ZoomInfo to be. Align everyone around common goals from junior employees all the way up to the management team.

    ZoomInfo Response

    Dec 1, 2015 – Director of HR

    Thank you for your review. You must have left ZoomInfo a few years ago based on your feedback. We're proud to say that these aren't current issues and the turnover rate has significantly decreased ... More


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