2 Promotions & 3 raises in a year - Sales Development Representative ZoomInfo Employee Review

5.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great atmosphere the people you work with are all great -This company rewards hard work. I have not had an experience where I was recognized for the work I put in everyday like I am here. I was given an award, promoted (given a raise), given a raise, promoted again (and given another raise) and I have only been here a year. If this keeps up I'll be the CEO in no time. I also have no college education and no previous skills in my position when I started but they took me in and kept giving me chances to succeed. Heck, the CEO walked by one day and spent a couple minutes talking to me, he knew my name and he cared what I had to say! I can honestly say this is a rewarding place to work. -The company has values. We stopped using uber because of an ethical conflict of interest and I find that super respectful

Cons

This company is not perfect. No company is, but the biggest problem here is how fast things are growing and changing. Sometimes things happen faster than it seems we are prepared for them to. However everyone working here is smart and flexible and things get sorted out before you know it. Second thing is there is a disconnect between the research department (located on the 8th floor) and the rest of the company (who are mostly on the 9th floor). I would have to say that most of this disconnect is simply a result of the separation of floors and is not intended whatsoever. Some ideas have been put into place to amend the disconnect but not enough to make a huge difference. Oh and parking is the pits - no good parking options but the CEO keeps working to find a solution.

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ZoomInfo Response
8y
Thanks for the feedback and congratulations! We agree that DiscoverOrg is great company where people that want to succeed, have a career, and go the extra mile will be recognized and rewarded. You'll also spot on that yes, we're growing at rapid pace, and this brings with it constant change, adaptations, and opportunity. Regarding the parking, interestingly enough we've already talked to the owner of the lot across the street, and we're actively pursuing other alternatives. As soon as we have an update we'll let you know. In the meantime, keep CRUSHING IT!

Explore other reviews about ZoomInfo

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

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ZoomInfo Response
1d
Thank you for sharing your experience in the CS organization and for all you've done for ZoomInfo. I'm proud of the culture of collaboration and support that we've worked hard to build, so it's wonderful to hear that it's paying off for you. I believe that people do their best work when they're empowered; and that means autonomy, flexibility and freedom to get creative. That's how we innovate. I appreciate your candid feedback on cross-functional communication and product complexity. Platform simplification is an important near term goal for the whole company, and we're investing to move in the right direction. Thank you again for your feedback. It's helping us continue improving how we support our teams and equip client-facing employees for success. – Whitney Littman, ZoomInfo VP of Customer Success
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