It was really great, until it was not. Once they were acquired by DiscoverOrg, things quickly went downhill. - Anonymous employee ZoomInfo Employee Review

2.0
Apr 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a brand new office — free snacks and cold brew; there’s a gym with showers, Pilates and a HIIT class a couple times a week; “wellness” and mother’s rooms and TONS of conference/collaboration rooms. The facilities is beautiful and easy to get to off I-95. I never had trouble getting to the old office, or the current office. They’re flexible about working from home — there are people who work completely remotely, people that work 2-3 days at home, and people that work solely in the office. This mostly depends on your manager, but the completely is relaxed about it as a whole. They also are flexible about when you’re in the office. Again, depends on your manager but I’ve seen people come in at 10/11am and as long as they work 8 hours a day, they’re fine. The people here are fantastic. I’ve made some long last friendships here, and genuinely enjoy almost everyone I work with.

Cons

Benefits changing — we got an awesome 401K match in January (when executives were privately working on the acquisition) and then had it quickly downgraded when we were acquired. If you had stock in the company, you got what was already vested and then the rest would be paid out over the course of the next 2 years. I’m not sure if that’s standard, but it definitely makes people feel like they HAVE to stay which definitely lowers morale. Everything seems to be focused on going public next year, which is great because more things are getting done by the book and being documented well but there’s just change after change after change, with not a lot of directive. There’s a lot of animosity between each department. Sales doesn’t like finance. Finance doesn’t like engineering. Marketing doesn’t like anyone. We’re one company. We’re all here for the same reason, we all have the same goal. That leads to communication — there is none. No one has any idea what’s going on. It’s not just interdepartmental, NO ONE has any idea what’s going on, until after the fact. Managers (in all departments) need to do a better job of addressing changes and concerns, before and as they happen.

Explore other reviews about ZoomInfo

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
2d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Still some truly good people left.

Cons

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

10
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ZoomInfo Response
2w
We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
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