Pros
People, people, people. Not sure how such a group of friendly, down-to-earth people came to work at a place like this. Also, kind of an interesting concept and product to build, market, and sell.
Cons
Terrible, rotten commute unless you live in a town adjacent to Waltham. At times the seemingly rudderless corporate drift has an effect on the morale of lower-level managers and staff. CEO is brilliant and at times charming, friendly, and wise - but can be quick to change attitude and direction - and worse - staff. In the end, it seems as though things are always half-baked and never followed through to completion - the company is in complete fire drill mode all the time. In my 2 years there the VPs of Engineering, Sales, Marketing and even the company President were replaced. CEO values Engineering far over and above Sales and Marketing to the detriment of corporate growth. For instance, the company hired with pomp and aplomb a new Marketing VP for "branding" purposes but then turned around and showed them the door within a year. Viewing from afar it seems like things are a bit more on track nowadays - but beware, some corporate cultures never change.
Pros
ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting
Cons
At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.
Pros
Still some truly good people left.
Cons
Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.
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