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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Terrible culture and even worse work life balance. - Sales Development Representative ZoomInfo Employee Review

      1.0
      Jan 22, 2021
      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product/database is an amazing product that every business should have.

      Cons

      Management is so far disconnect from the realities of the job and the communication is atrocious. Zoominfo HARASSES their prospects. You call each prospect two times ever 30 minutes, email, text, vm, and LinkedIn message, just to do it all over again tomorrow. Pay is only good for the top 1%, benefits are nothing special. You are forced to work 10-12 hours a day to hit a bare minimum. The commission structure and promotion structure is SHADY at best. Other than the product and some very nice employees there is nothing good about the company. The pride themselves on being new, but they have very old ways.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback and compliments about our industry-leading product. We agree with you that every business should be backed by the power of ZoomInfo. We set a high bar for all our employees, and we make sure to recognize wins and we reward our employees on a regular basis. For the Sales organization, our compensation is structured to incentivize hard work and dedication to our customers, and we love to promote from within whenever possible. Due to our fast pace and high expectations, ZoomInfo is not the right place for everyone, but if you love to move quickly and beat the competition, life at ZoomInfo can be very rewarding! Should you have any additional comments, please reach out to HRfeedback@zoominfo.com. We wish you the best of luck in your new adventure!

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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