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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Avoid Tech and Ops Department - Anonymous employee ZoomInfo Employee Review

      2.0
      Mar 3, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - In groups that are not Sales or Tech and Ops, there are good people building cool things. - Strong tech stack - Penchant for attracting wonderful and capable individual contributors - Currently a strong business environment

      Cons

      - I cannot emphasize this enough, be aware of what department you are interviewing for and talk privately with peers, ask about turnover and recent history. It will save you from some MAJOR headaches. - Authoritarian style leadership in some groups, not receptive to feedback or guidance. This comes from the top, so it's the rule, though there are wonderful exceptions. - Sales comes first, second, and third in all things. Some companies are run by their engineering department, some by their science/research departments, ZI is run with a mind-numbingly heavy hand by their sales department.

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      ZoomInfo Response
      5y
      Thank you for taking the time to leave your candid feedback. It’s an exciting time at ZoomInfo. As you pointed out, we’re building some really cool things thanks to our truly outstanding teams. We’re also growing incredibly quickly, which has led to some growing pains as we have transitioned from a scrappy start-up to a multimillion dollar publicly traded company. We know that to retain our talent, we need to cultivate strong, creative leaders and support our employees with development opportunities, great benefits, and a culture of feedback and recognition. If this is not what you are currently experiencing, we highly encourage you to contact your HR business partner. Your perspectives are important to helping us get better! -Paige, Employee Experience

      Explore other reviews about ZoomInfo

      5.0
      Jul 6, 2026
      Sr. director human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

      Cons

      Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

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