Do your best to avoid for entry level sales - Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Okay starting place...if you really cant find anything else.

Cons

Management is on a power trip Theres a lead dump every morning and its almost like a piñata to try and make set meetings for customers. 125 calls a day minimum. Highest achievers will make shy of 65k. Thats pretty standard but not for the amount of effort. CEO has short man energy and will regularly drop f-bombs on recorded calls - so unprofessional. You feel greasy for selling other peoples information (plus some of these people get called upwards of 15 calls a day).

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ZoomInfo Response
5y
Thank you for taking the time to leave feedback. Our team of SDRs forms the base on which we build our entire Sales organization. This critical role is both demanding and rewarding, and is a fantastic position if you want to learn the fundamentals of tech sales. The training that you’ll receive is second to none! Our lead distribution process is strategic – we believe that healthy competition and high, but attainable, call volumes can motivate talented salespeople to their best work. And we have seen this bear out. Most of our SDRs are promoted to AE or AM positions within a year. Regarding the sale of information – that is what we do. The important point to note is that our database specializes in business-related contact data like company, job title, work email, work phone, etc. In short, it’s the kind of information you would find on a business card, LinkedIn profile, or email signature. Individuals can opt out of providing this information to us. This data (and it’s quality!) makes us a leading B2B data provider, helping customers all over the world optimize their go-to-market strategy. Thanks again for leaving your candid perspectives. We want you, and all our SDRs, to find professional success. Please feel free to reach out to your HR Business Partner with any other thoughts or feedback you may have. – The ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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