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      ZoomInfo

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      ZoomInfo reviews

      Incredibly disorganized, not interested in doing things the right way - Principal Software Engineer ZoomInfo Employee Review

      1.0
      Aug 7, 2021
      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Zoominfo the pay is fairly good, especially when enriched with equity. Some of the workers (it's a fairly heterogeneous mix) are quite intelligent and fun to engage with.

      Cons

      The company is on a wild acquisition spree, and what it seems to do when it buys a company is create a department around it. In the case of the one I'm in, the teams are highly disorganized, seem to spend over half the time on bug fixes, and there's vast disarray in back-end systems (scatter in terms of tech stack because of lack of cohesion in skillsets, very poor quality legacy and new code, data problems left and right, etc.). There can also be political pushback against fixing the issues that already exist. As an overall company, it's also quite disorganized and with apparent intention to keep it that way, as they gobble up smaller companies at a fast pace.

      avatar
      ZoomInfo Response
      4y
      Thank you for sharing your feedback on what it’s like to work at ZoomInfo. We pride ourselves on creating a diverse, inclusive, and equitable workplace for all colleagues. We’ve worked to increase the diversity of our employee population, and have also set diversity goals for our leadership to ensure our efforts continue to develop. We also have a comprehensive Compensation Equity program which ensures we are compensating our colleagues fairly across the board. ZoomInfo is certainly expanding. We have had two acquisitions so far this year, which have presented growing pains along the way. However, we are working hard to systemize and create processes across the company to help our colleagues stay organized and empowered to do their jobs. We are focused on building a complete go-to-market strategy for our customers, and tackling the challenges that present along the way through ingenuity, creativity, and hiring the best and brightest talent available in the market. We are taking your advice into consideration and thank you for your transparency. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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