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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Great Product - Sales Manager ZoomInfo Employee Review

      4.0
      Aug 9, 2021
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, easy to sell. Training and expectations clearly defined. Pay is comparable to other tech organizations.

      Cons

      Culture could use some work. The benefits are not great. Unlimited PTO, but the expectation is to always be on. Very little work life balance.

      avatar
      ZoomInfo Response
      4y
      Thank you for taking the time to share your feedback on the employee experience at ZoomInfo. We pride ourselves in providing a complete go-to-market product that empowers businesses to reach their ideal customer. We’re pleased to hear you like our product as we work very hard to ensure it meets the needs of our customers. We offer a comprehensive total rewards package including competitive base pay and bonus, 401k match, unlimited PTO program, and a benefits package that includes medical, dental, and vision. In terms of work style and culture, we encourage colleagues to be their own advocates of work/ life balance to ensure they are getting the time that they need. We offer unlimited PTO which colleagues can use at their own discretion to ensure they have time to unplug, rest, and recharge. We understand that our colleagues carry large workloads and are proactively hiring additional team members to help lighten the load. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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