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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Falling apart at the seams - Engineering ZoomInfo Employee Review

      2.0
      Aug 10, 2010
      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      challenging technical projects, lots of very talented people constantly exchanging ideas. Never ever boring, things are constantly changing and it's been a great place to exercise change management techniques. The current SEO is uber positive and loves promoting internal successes.

      Cons

      upper management resistance to moving exceptional people to new open positions, no career growth or support at all. Piling projects on top of projects, most individual contributors struggle to maintain focus between shifting priorities daily. no project planning is allowed, everything is dictated from above between meetings, leaving teams struggling to apply agile methods to a hopeless situation. everyone works tons of hours and upper mgmt has taken away abilities to flex hours around family, working from home, taking classes or training. Individual Managers have no power to influence, no ability to schedule or commit or not, only able to raise red flags and do the best with no support. Very sad. Such great potential to be a great place to work.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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