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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Dysfunctional org with little regard for people - Manager ZoomInfo Employee Review

      2.0
      Mar 30, 2022
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation, stock options are nice

      Cons

      A very dysfunctional management structure with no trust in their employees.

      avatar
      ZoomInfo Response
      4y
      Thank you for taking the time to leave feedback. At ZoomInfo, listening to our employees is something we take very seriously. We measure engagement monthly with pulse polls, and we have an annual engagement survey that we deploy to the whole organization that informs our yearly culture planning. From this survey, each manager is given an overview of their department-level results as well as coaching for how to both make improvements and leverage their strengths. We also use this survey to make an organization-wide action plan, and many employee-centric programs, and initiatives, including a complete benefits overhaul, have resulted. We hold ourselves accountable with regular reporting to employees on our progress, typically during our quarterly all-company meetings. Thank you again for sharing your thoughts, and we wish you success in your next career move. – ZoomInfo Employee Experience

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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