Software Is Never Easy (Or: Some of these reviews seem a bit, well, bitter) - Anonymous employee ZoomInfo Employee Review

4.0
Oct 26, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A bunch of really smart people trying to solve some really hard problems. Not only smart, but pretty damn nice, too. I left in January, and there are still people from there I spend time with, and expect I will for the rest of my life. It was a really, really nice bunch of people. The work there _is_ challenging: they're trying to measure what is essentially infinite space, and make sense of those measurements. That's hard to do. There was always opportunity to learn more, if you wanted to - my boss gave me lots of rope (granted, I likely hung myself a few times, but overall I was able to build ladders with it and climb pretty high in some new skill sets). I left there with a ton of industry contacts, expanded skills, and a pretty deep insight into how a company functions. That's not a shabby take-away, and more than you get at a lot of other companies.

Cons

So. Nothing's perfect - I get that. Not sure if someone else here wrote it, or I heard it somewhere else, but it probably is true that a brilliant, but heavily focused on tech, founder/ CEO let himself fall too in love with his solution and not with the problem he was trying to solve. It's a classic trap - personally, I think Yonatan Stearn has a good heart, and cares about his people. I saw that in the way he treated me. I do think he had a hard time managing remotely from Tel Aviv when the rest of the company was in Waltham - it's just awkward to try and do that, although I do respect him wanting to raise his family in his home country. Markets. I wondered why we pursued some markets, abandoned others, then tried to recoup, etc etc. I think this came more from the problem of having too many options with what to do with the data - we never felt incredibly, deeply focused on one bright goal. But, I'm not a business visionary, so take that with a huge, heaping, maybe even pile of salt.

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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