Phenomenal product, great culture, constant growth - Director of Sales ZoomInfo Employee Review

5.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture is fantastic, it's a nimble organization with very limited bureaucracy, and there's a shared feeling that everyone's contribution really matters to the company. There's also still a long runway for growth beyond what's already been achieved. If you want to be a part of something special, this company can deliver that The CEO is a great motivator and constantly innovating. His presence is visible throughout all levels of the organization There's a constant drive to get better, employees are pushed to go beyond their comfort zone and develop into A players The product delivers as advertised and has a real and very significant impact on client's business - and it's constantly getting better

Cons

Although the company has grown past it, there's still a start-up mentality and high expectations for productivity, in other words you need to want to work hard Similarly, if you need formalized, clear processes this probably isn't the place for you. Those are being put in place, but we make quick decisions and pivot often because we believe trying new things makes us better

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
avatar
ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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