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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Toxic - Account Manager ZoomInfo Employee Review

      1.0
      Jan 3, 2023
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues and remote working possible.

      Cons

      Micromanagement checking your emails, calls etc. You are insignificant here; for the leadership, it is all transactional. Customers are only valued for how much money they can give. You are not allowed to take any leave during the last two weeks of every month. For example, you are not allowed leave in December. You work overtime and have no work-life balance; you hardly get to eat or manage a bathroom break. The company structure could be more organised and neat, especially since they are a listed company. SDRs inbound & outbound, AMs for different groups, and solutions overlays, even one is fighting for the peace of the comms and targets. No proper communication. All different internal systems are not automated and don't talk to each other, so you have to have countless tabs. Yet they mainly work off of g-doc sheets and require you to fill in details manually, which continually is re-repeated on countless other sheets. When leadership asks you for feedback on the areas of struggle, and you give them feedback, they then use it against you and blame you. They are not trustworthy and have no dignity here.

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to leave feedback. As part of our new international team, your input is very important. While it’s great to hear you got along with your colleagues, I’m concerned by your description of mismanagement and poor organization. Over the past year, we have scaled extremely quickly, especially in our international segment, and missed out on some opportunities to optimize our team structures and processes. To that end, we have reorganized some of our Sales teams to help align the SDRs, AEs, and AMs more effectively. This should help with communication and process flow across the board. I want to see all of my Account Executives and Account Managers grow and thrive, I’m sorry to hear that you did not feel supported at ZoomInfo. Thank you again for sharing your thoughts and I wish you the best of luck in your next career move. Ray Mariano, ZoomInfo Senior Vice President of International Sales

      Explore other reviews about ZoomInfo

      5.0
      Jun 2, 2026
      Senior data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work at

      Cons

      Less opportunities of growth within the org

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      3d
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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