They treat people like #'s - Toxic work environment - Account Executive ZoomInfo Employee Review

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, solid pay and quality product.

Cons

Honestly too many to list here. This is a toxic work environment, consistently lowering commissions and raising quota, working people like dogs, pressure and fear tactics if performance slips for even a minute (sales is an up and down game, no patience) Working here had an extreme negative affect on my self-esteem and mental health.

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ZoomInfo Response
3y
Thanks for sharing your experience as an employee of the ZoomInfo Sales org. It doesn’t reflect the experience we envision for our team and as you point out, the job is not always easy. We want every seller to feel supported and I’m concerned to hear that is not the case for you. I’d like to make it right. My door is open to you to see if we can fix this. If you don’t feel comfortable connecting with me directly, you can always discuss it with your direct manager or HR Business Partner. Thanks again for taking the time to leave feedback and don’t hesitate to reach out to me if you have any additional thoughts on how we can do better to support our employees as well as our customers. Chad Herring - Chief Human Resources Officer

Explore other reviews about ZoomInfo

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

Cons

Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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