Inept Leadership in EMEA - Account Executive ZoomInfo Employee Review

1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good people within the account executive teams. - Above average basic salaries for an AE role. - Remote work.

Cons

Unfortunately I left my role at my previous company to join Zoominfo as I was lured in by the generous basic salary. The guy who hired me was fantastic, he was US based but worked UK hours but was incredibly knowledgeable and went above and beyond to bring me up to speed. He was eventually moved back to the US with a deserved promotion and this is where the experience went drastically down hill and has not improved for the last 4 or so months. The guy who is supposed to be the "VP of international" is far from an effective leader. He operates through fear and brings no value to the team or EMEA org. He visited the office and spent 95% of the time shouting at everyone, rather than offering value, jumping on calls, lending a hand on key deals. It truly is a toxic environment with him at the helm. Everyone at Zoominfo wants to succeed, he seems to think that no one wants to achieve, micro manages, sends emails out of hours that do nothing but invoke anxiety across the team. Across the board I know peers who are actively searching for new roles and other members of the team are signed off with stress. I would urge anyone who is potentially looking for a role at Zoominfo to re-consider. Whilst the basic is slightly higher than what you might expect elsewhere it is not worth this toxic environment. The commission structure is also poor, your OTE is not realistic as you only get paid when the customer pays you as an AE are expected to chase customers paying just to get to paid on the deals you sell. The leadership team need to realise that the product is also nowhere near where it needs to be for EMEA. The data is sub par and the price point is aligned with the US pricing scheme. This makes it particularly difficult with current market conditions. It feels very reactionary with the current leadership team in place, with very little thought to the mid-long term future of the EMEA org.

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5.0
Jun 2, 2026
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Pros

Good company to work at

Cons

Less opportunities of growth within the org

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
3d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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