Micro mgt - Toxic - Sales Development Representative (SDR) ZoomInfo Employee Review

1.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any

Cons

Hi turnover rate. Terrible base pay, & commission. Ten dollars per lead? (well below industry, do your homework mgt) The lead routing system is awful. You end up competing with your peers for the unreachable amount of dials you are required to make. We should be competing with our competitors, NOT our teammates. It promotes BAD behavior. Mgrs focus on quantity not quality. Personally have witnessed this on all too many occasions. Not an easy job If you have family commitments.

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ZoomInfo Response
2y
Thank you for sharing your feedback. We're disappointed to hear about your negative experience as a Sales Development Representative (SDR) at ZoomInfo. We take your concerns about turnover rate, compensation, and the lead routing system seriously. We are continuously evaluating our processes to ensure they promote collaboration and success and in fact we are restructuring the New Business Sales Team so that every rep is focused on a specific segment. We expect this to drive improvement in win rates, ASP increases in up-market segments, better retention downmarket, improved enablement, and more role specialization. Regarding compensation, we apologize if there was any miscommunication during the recruitment process. We strive to provide accurate information to all candidates. As you know a seller's OTE reflects your total POSSIBLE commission plus your base salary pay so at the time of your conversation with your Recruiter that may have been the case. We appreciate your feedback and are committed to making positive changes.

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

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