Lost direction - Software Engineer ZoomInfo Employee Review

2.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Globally distributed workforce, good tech stack, good comp.

Cons

It looks like the company lost direction, with too many changes and many immature leaders running the show. Their stock price is going to gutters. They are too pricey for the customers. They have too many people to do the work.

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ZoomInfo Response
1y
Thank you for taking the time to share your feedback and for your contributions to ZoomInfo over the past 4 years. We appreciate your recognition of our global team, strong technical foundation, and competitive compensation. I want to address the concerns you've raised about direction and leadership. While change can create questions, ZoomInfo has actually sharpened its focus as the category-defining leader in B2B Go-to-Market (GTM) Intelligence. Our recent launch of our GTM Intelligence platform demonstrates this clear direction, unifying our solutions to help over 35,000 companies find, convert, and grow their customer base more efficiently. No other company has the breadth and depth that we do in this space. Our platform delivers measurable ROI for customers. Our AI-powered platform now provides access to over 100M companies and 500M contacts, enriched with buyer intent, hiring data, and tech intelligence, delivering value that justifies the investment. While market conditions may fluctuate, our focus remains on building long-term value through innovation and customer success. We continue to invest in our platform, our people, and our future, guided by a clear vision of modernizing how businesses go to market. We value transparent feedback, both private and public, and use it to continuously improve. Thanks again for sharing your perspective.

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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