Would NOT recommend!!! I feel icky reliving my time at ZI! - Account Manager ZoomInfo Employee Review

1.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Well, if you wanna make quick money, work long hours and have a lack of ethically character then it would be a fine place to work. If your just looking for a place to get training, get some work under your belt then maybe it is fine as a step to get to something better.

Cons

Its a churn and burn culture, they don't have the market share they used to and continue to put so much pressure on employees to continue to increase their performance. In my opinion Management wants you to feel like you are failing so you push harder and harder. Also, if you set out the measurables required for the job and accounted time to them there is no way you could get it all done even working 50 hours a week (all while ignoring customers requests for help).

avatar
ZoomInfo Response
10mo
We're sorry to hear about your experience. While I know our fast-paced environment isn't for everyone, the experience you're describing—particularly around ethics and unrealistic workload expectations—isn't reflective of how we operate or what we stand for as a company. I'm proud of our track record of promoting from within, investing in employee development, and maintaining strong market leadership while empowering our people. The majority of our team members find ways to succeed here while maintaining their integrity and work-life balance, and our leadership team actively listens to feedback to ensure we're creating an environment where people can do their best work. That said, we're always looking to improve, and we take your feedback about workload management seriously. We wish you well in finding a role that's a better fit for what you're looking for in your career. --James Roth, Chief Revenue Officer

Explore other reviews about ZoomInfo

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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