Employee Review

  1. 5.0
    Current Employee, less than 1 year

    Great Company and Leadership Support

    Sep 8, 2020 - Regional Sales Manager in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is not a start-up/more mature with defined processes in place. They give you great tools and the framework to be successful with management eager to help out. Zscaler get's the whole village involved in a deal and the technology is prime during these times.

    Cons

    None that I have seen. Fast paced means this isn't for everyone. Great opportunity means you need to be sprinting to capture the market.

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  1. 5.0
    Current Employee, less than 1 year

    90 days in

    May 17, 2021 - Senior Account Executive in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    After being here 3 months, definitely know I made the right choice. I hope to be here for 10 years or more!

    Cons

    We are obviously growing fast, so a few growing pains, but nothing that wont eventually get addressed

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  2. 2.0
    Former Employee, more than 3 years

    Great Tech, cultural issues

    Mar 7, 2021 - Director in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Zscaler is a good company with great technology and a lot of very fine people. That’s what made the deterioration of my experience there and writing/sharing this so difficult.

    Cons

    Unfortunately there are a couple of bad apples that are spoiling the bunch internally. Specifically, a new team established in 2019 (Experience+Transformation) loaded with All Stars, but led by a very dysfunctional SVP. This leader exhibits generally poor communication: condescending, dismissive in meetings, sends inflammatory emails, rhetorical questions, hoards credit, repeatedly sends headlines lacking attribution of who actually did the work and points fingers on challenges. Generally achieves success due to delegating to very strong performers. This team touches nearly every other function (Sales, Marketing, Customer Success, Product, Alliances, +) , so friction is unavoidable and while most have tried establishing back-channels with the team, it inevitably comes to light and the SVP blows up and establishes more rigorous controls on collaboration (mandatory request/approval processes) so she can wield control. The result is a lot of high performers leaving the organization and/or begging to be moved to other functions. Unfortunately the theory is that her leadership has a blind spot for her and it has turned quite political. Voices are stifled out of fear of retribution or risk in a very tough job market.

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    19 people found this review helpful

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