Horrible Engineering Practices - Director of Engineering cxLoyalty Employee Review

1.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

I have had the pleasure of working with a few great people

Cons

cxLoyalty's Engineering practices stem from one motto, what's the least we can pay. This has completely defined all of their decisions and has come at HUGE costs to stability and infrastructure. Upper Management only care about the cost of a project not the actual design or development allowing cheap shortcuts and outsourcing. For the entire time I've worked there nothing ever gets finished without HUGE issues which stem from their constant cost cutting and shortcuts.

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5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice co-workers, great leaders, good pay

Cons

nothing I can think of. Unfortunately it was acquired by JPMC in 2020

3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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