best job - Customer Service cxLoyalty Employee Review

5.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

i’ve had this job for almost a year and advanced in my first month

Cons

you can’t miss too many days during training

Explore other reviews about cxLoyalty

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice co-workers, great leaders, good pay

Cons

nothing I can think of. Unfortunately it was acquired by JPMC in 2020

3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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