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      eBay

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      eBay reviews

      Do better with Customer Service - Various Leadership Roles eBay Employee Review

      3.0
      Feb 24, 2026
      Various leadership roles
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and benefits, usually flexible hours

      Cons

      too many chiefs and leadership constantly in meetings, poor customer service and too many excuses for poor customer service which was all too often and a major growing issue that nothing is being done about. Very frustrating and stressful constantly dealing with lies and angry customers. Dealt with serious burnout due to the work environment and the lack opportunities to transfer to other depts

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      5.0
      Jun 24, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      All good, love this company and this job

      Cons

      No, everything's just nice. I love the company

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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