eBay Reviews | Glassdoor

eBay Reviews

Updated September 21, 2017
2,085 reviews

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3.7
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2,085 Employee Reviews

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  1. Featured Review

    Helpful (2)

    "One of the Internet's Originals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Product Manager in San Jose, CA
    Current Employee - Group Product Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    Fulfilling roles, with an opportunity to make a real impact on the livelihood of millions and the global economy. Product managers are getting broad scope and responsibilities and are empowered to make decisions and drive execution.

    Cons

    A meaningful emphasis on process at times, can tip the scale towards showing things are done more than getting things done.

    eBay Response

    Jun 7, 2017 – Global Talent Attraction Programs Manager

    We appreciate your comments! As you are aware, eBay strives to empower and offer the best to our employees as well as people around the globe offering opportunities for all. We’re glad you... More


  2. "Up and Coming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time

    Pros

    Company getting aggressive about rebound. As a result there is certain tension between the old-guard and the new. Marketing org is amazing and filled with a lot of great people.

    Cons

    Company is still driven by quarterly financials, and as a result, they tend to react too much. Also still seems addicted to reorgs as a means to solve problems, rather than sticking to a well-planned long-term strategy.

  3. "MTS1 Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    Good work-life balance
    Decent pay
    No micro-management
    Great work environment and amenities

    Cons

    Frequent organization changes disrupt project focuses and schedules.
    Teams build similar mediocre technical products, instead of team up to build true cutting-edge solutions. It is a waste of resource, and frustrates top talents.


  4. "Software Engineer 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Jose, CA
    Current Employee - Senior Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    Very good challenging work. Get to work with latest and greatest technologies.

    Cons

    Too many org changes, which causes lots of projects to go waste.

    Advice to Management

    With every reorg the vision of the company changes and lot of the work done until then becomes irrelevant. Allow some stability at the leadership level. No leader stays long enough to make an impact.


  5. Helpful (1)

    "eBay is a fabulous company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Manager in Salt Lake City, UT
    Former Employee - Customer Experience Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than 10 years)

    Pros

    Extraordinary benefits
    Lack of micro-management
    Focus on results, rather than process
    Customer experience focus

    Cons

    As a large company, employees often "get lost"

    Advice to Management

    Over the years, you have lost sight of customer experience in favor of cost reduction (i.e., outsourcing). Try to find a better balance. Customers HATE outsourced customer support (even though it is cheaper for the company).

    eBay Response

    Sep 21, 2017 – Human Resources

    We appreciate your positive feedback! We believe open communication is a key component to our success as a company. Your feedback is important to us and we would like you to know that it has been... More


  6. "eBay was awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eBay full-time (More than 5 years)

    Pros

    its a great place to learn, culture is fast paced and scrappy, I learned a ton here.

    Cons

    it could be political just like any big organisation, if you know how to deal with it, you will be just fine.

    Advice to Management

    keep the hierarchy out of mind and make flat organisations.

    eBay Response

    Sep 14, 2017 – Global Talent Attraction Programs Manager

    Thank you for taking the time to provide your feedback. We are glad to hear you had a positive experience while working at eBay. We also appreciate your input for management consideration.


  7. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at eBay full-time

    Pros

    Great colleagues, lots of interesting and challenging work

    Cons

    Extreme matrix structure makes it very hard to get things done

  8. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time

    Pros

    Great place to work, very smart people

    Cons

    Change in direction almost daily

    Advice to Management

    Pick a patch and stick to it!


  9. "Data Warehouse engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at eBay full-time

    Pros

    excellent cooperators, good company culture

    Cons

    high level is not driven to revolute


  10. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time

    Pros

    Very smart reat work-life balance,

    Cons

    Can be political at times, can be slow to deploy new features/changes


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