eBay Reviews | Glassdoor

eBay Reviews

Updated November 22, 2017
2,154 reviews

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3.7
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2,154 Employee Reviews

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Pros
Cons
  • Work life balance can be tricky (in 113 reviews)

  • Too much politics is influencing decision making (in 80 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "eBay re-invented themselves in the past 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in San Jose, CA
    Current Employee - Product Management in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 5 years)

    Pros

    eBay totally re-invented themselves after they separated from PayPal. There were significant changes in the upper management as well as a cultural change. The company is now all about innovation, empowering people and leveraging the ideas people from diverse backgrounds bring to the table.

    A key thing that changed is also the approach to strategy. Instead of changing the strategy every year and focusing on different customer segments or business areas in different years, there is no a long-term strategy that focuses on key areas.

    Also, the focus on the customer is now really there. Customer Service was leveled up and empowered to really serve customers in an effective way.

    It's been an amazing and highly motivating journey is on and I am impressed such an "old" company is able to get such a transition done.

    Cons

    The second office location in San Jose at 1st Street isn't as awesome as the main office. A lot of work is taking place though to bring the facility up to speed.

    Advice to Management

    Keep doing what you do. The will to win among Devin and his leadership team is inspiring.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Santa Barbara, CA
    Current Employee - Sales Associate in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 8 years)

    Pros

    Work on own schedule. Make good money. Fast. Convenient. Effective marketing. Reaching a global marketplace from comfort of your home.

    Cons

    Annoying customers. Listing limitations. Hidden listing fees. Shipping restrictions. International customs rules & payment must be done by PayPal and no credit cards allowed.

    Advice to Management

    Please pay for shipping

  3. "eBay Stores are Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    Pick your own hours and your own product line.

    Cons

    Informal, may not look as good on ones resume.


  4. "Enjoyable place to work and a great brand to support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Salt Lake City, UT
    Current Employee - Senior Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time (More than 10 years)

    Pros

    eBay offers opportunity to the world that many other jobs don't. This is buffed by the way they appear socially when enabling global commerce. Working here is good and the pay, stock, health coverage, and additional benefits (like a full Month off of work after working 5 years) are wonderful.

    Cons

    A fair share of bureaucracy whenever attempting to run with a guise of empowerment. They like to allow you to be expressive and creative, but on a retractable dog leash.

    Advice to Management

    Trust the grass roots. They build your replacements.


  5. "Should have kept the band together."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than 3 years)

    Pros

    Worked with a great team and great people. Lots of very smart and talented people. The talent pool got split up with then companies were split up.

    Cons

    Investors decided that eBay should split up the band so they could make more money on the 'solo careers'.

    Advice to Management

    Shouldn't have split things up.


  6. "Stable job, non-collaborative environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at eBay full-time (More than 3 years)

    Pros

    Stable environment, great benefits, slower pace for those looking for more life/work balance

    Cons

    Non-collaborative, lack of vision & innovation, slow pace means things are not getting done. Culture is more about individual career development rather than making good decisions that impact the business.

    Advice to Management

    You won't win the market by acquisition and strategic partnerships alone. Don't be afraid to build & innovate – you have so much talent. A recent change in the org so that product holds all the power has created a turf war where there is animosity between departments rather than collaboration. Product & business need to work together, not against each other. Please continue to work on diversity efforts – women & minorities are sorely underrepresented and few leadership opportunities exist for those minorities.


  7. "It's good place to start from..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eBay full-time (More than a year)

    Pros

    - people are nice, and there's very good culture too
    - sometimes we are creating user value, making an impact
    - good place to start when you are junior

    Cons

    - movement is slow, definitely not fast
    - it's not a data driven place if you believe in truth is in the data
    - doesn't have a start up mindset when it comes to creating a new product, meaning that they are not good at taking risks...

    Advice to Management

    - let product teams make product decisions, this is the way it should be. If you let business make product decision, you'll end up with decisions which is only good for short term
    - move fast and be open to failures

  8. "great global citizenship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eBay full-time

    Pros

    corporate commitment to charitable giving and human rights causes
    collaborative culture
    secure/seasoned company

    Cons

    consensus-driven approach can slow down decisions/keep them from sticking
    product experience needs big improvements


  9. "QAS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great benefits, Amazing people to work with

    Cons

    Couldn't find one. They were the best


  10. "Great People, Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Austin, TX
    Former Employee - Business Development in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time (More than a year)

    Pros

    Positive environment. Lots of volunteer. True meaning of teamwork.

    Cons

    No opportunity to move up, You will be on back to back to back calls. You can't do whats right with the members.

    Advice to Management

    Give quality people to a chance to move up. Find ways to help good sellers.


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